Benjamin Ing

Business Systems Administrator at Pier Management
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Contact Information
us****@****om
(386) 825-5501
Location
Hadleigh, England, United Kingdom, GB
Languages
  • English -
  • German Elementary proficiency
Skills

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Bio

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Credentials

  • Azure Fundamentals
    Microsoft
    Jun, 2020
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Nov, 2019
    - Nov, 2024

Experience

  • Pier Management
    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Business Systems Administrator
      • Apr 2022 - Present

      Power BI Report developer. SQL Server database administrator SQL Server developer Power BI Report developer. SQL Server database administrator SQL Server developer

  • Sureserve Group PLC
    • United Kingdom
    • Utilities
    • 1 - 100 Employee
    • Application Support Analyst
      • Jul 2020 - Apr 2022

      Microsoft 365 Guru - maintaining internal power apps that are used by the business. administrating SharePoint online environment. administrating teams environment. SQL Server - maintaining in house software database SSRS/QLIK/PowerBI - building reports for clients and SMT. Microsoft 365 Guru - maintaining internal power apps that are used by the business. administrating SharePoint online environment. administrating teams environment. SQL Server - maintaining in house software database SSRS/QLIK/PowerBI - building reports for clients and SMT.

  • Essex County Fire and Rescue Service
    • United Kingdom
    • Public Safety
    • 300 - 400 Employee
    • 1st line support
      • Jan 2020 - Jul 2020

      I handle calls and ticket logging and prioritization. Where I can I resolve tickets and where I can't I escalate to the appropriate line for support. I work within Active Directory, creating and removing users as well as the normal administration of Active Directory. I administer the Exchange Admin Centre (EAC) creating mailboxes, distribution lists, resources and security groups and mailbox delegation. I support Office 365 applications suite and MDM in Azure. I handle calls and ticket logging and prioritization. Where I can I resolve tickets and where I can't I escalate to the appropriate line for support. I work within Active Directory, creating and removing users as well as the normal administration of Active Directory. I administer the Exchange Admin Centre (EAC) creating mailboxes, distribution lists, resources and security groups and mailbox delegation. I support Office 365 applications suite and MDM in Azure.

  • Pinnacle
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Intelligence Consultant
      • Oct 2018 - Nov 2019

      Providing a Business Intelligence service to law firms around the global. Duties consisted of performing installs of a Data insights programme that helps law firms to analyze their data and make business decisions. Installing the software to servers; configuring the software Perform ETL process to build data warehouses Create Tabular Models using SSAS Connect to Power BI and create powerful reports for law firms to use to analyse Providing a Business Intelligence service to law firms around the global. Duties consisted of performing installs of a Data insights programme that helps law firms to analyze their data and make business decisions. Installing the software to servers; configuring the software Perform ETL process to build data warehouses Create Tabular Models using SSAS Connect to Power BI and create powerful reports for law firms to use to analyse

  • Resiblock
    • Office Assistant
      • Mar 2015 - Oct 2018

      Warehouse manager - order handling, packing and shipping both through freight forwarder and courier company. stock controller - raising orders for stock via Sage, monitoring stock levels Sales - providing quotations to council's, architects and engineers for public and private commercial projects Warehouse manager - order handling, packing and shipping both through freight forwarder and courier company. stock controller - raising orders for stock via Sage, monitoring stock levels Sales - providing quotations to council's, architects and engineers for public and private commercial projects

  • Hollywood Bowl Group Plc
    • Entertainment Providers
    • 400 - 500 Employee
    • Bar Tender
      • May 2014 - Mar 2015

      While working at the 'Bowl' I completed both bar shifts and hosting shifts. while on the bar my tasks were to dispense drinks to customers, clean and maintain cellar stock. while hosting my tasks were to meet and greet customers, provide food/drinks and keep customers entertain and house keeping duties While working at the 'Bowl' I completed both bar shifts and hosting shifts. while on the bar my tasks were to dispense drinks to customers, clean and maintain cellar stock. while hosting my tasks were to meet and greet customers, provide food/drinks and keep customers entertain and house keeping duties

  • Lidl UK GmbH
    • Store Assistant
      • Aug 2012 - Nov 2013

      Worked on the tills Worked with customers to resolve disputes.Worked on changing seasonal layout of store Worked on the tills Worked with customers to resolve disputes.Worked on changing seasonal layout of store

Education

  • The Open University
    BsC Honors, Computer Software Engineering
    2012 - 2019
  • Seevic college
    A levels
    2009 - 2011
  • The Appleton School
    7 GCSE, GCSE
    2004 - 2009

Community

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