Benjamin Fleishman

Director of Solutions Engineering at Showpad
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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5.0

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Maggie W.

Where to begin! Ben is one of those most knowledgeable, patient, and genuine colleagues I’ve had the pleasure of working with. He is a true team player and was always willing to take time out of his day to teach, mentor, and support others, while always eager to keep learning. His wide array of knowledge & skills in solutions consulting/engineering, sales, implementation, & customer support made him a critical leader at DialogTech. The combination of his passion, knowledge, and teamwork is truly admirable and to say it was a privilege working with Ben is an understatement!

Eric Bloomberg

I had the pleasure of working alongside Ben for the better part of a year. While this was Ben’s final year with DialogTech he helped me to grow and learn in my role and was a key leader at the company. He was known as the

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Experience

    • Belgium
    • Software Development
    • 300 - 400 Employee
    • Director of Solutions Engineering
      • Feb 2022 - Present

      Showpad is a global leader in revenue enablement technology, providing teams with a modern selling solution for maximizing hybrid sales. In more than 50 countries, customers rely on the Showpad platform to empower their teams to be at their best. Showpad has been named a Strong Performer by Forrester’s Wave for Sales Content Solutions, recognized as a top 10 software company by G2, and listed in Deloitte’s Fast 50 and Inc Magazine’s 2019 Best Workplaces. Learn more at Showpad.com.

    • Principal Solutions Engineer
      • Feb 2021 - Feb 2022

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Solutions Engineer, Manufacturing
      • Feb 2020 - Feb 2021

    • Belgium
    • Software Development
    • 300 - 400 Employee
    • Team Lead of Solutions Engineering
      • Aug 2019 - Feb 2020

      * Mentoring new Solutions Engineers * Providing coaching and guidance to team members * First point of escalation for Solutions Engineering * Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo and uncover our prospects' pains * Ability to demonstrate value of Showpad through Product Demos * Create custom demo environments based on customer use case * Be the technical resource around CRM, SSO, MDM, API & other… Show more * Mentoring new Solutions Engineers * Providing coaching and guidance to team members * First point of escalation for Solutions Engineering * Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo and uncover our prospects' pains * Ability to demonstrate value of Showpad through Product Demos * Create custom demo environments based on customer use case * Be the technical resource around CRM, SSO, MDM, API & other related technology * Understand customer technology stack and how Showpad can fit into their Ecosystem * Manage a portfolio of trial implementation and projects on schedule to ensure trial converts to customer * Scope projects, create SOWs and partner with Account Executives to enhance sales process * Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge * Define and refine standard work plan for projects * Optimize communication and ensure effective knowledge transfer and hand-offs to support post implementation

    • Solutions Engineer
      • Mar 2018 - Feb 2020

      * Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo and uncover our prospects' pains * Ability to demonstrate value of Showpad through Product Demos * Create custom demo environments based on customer use case * Be the technical resource around CRM, SSO, MDM, API & other related technology * Understand customer technology stack and how Showpad can fit into their Ecosystem * Manage a portfolio of trial implementation… Show more * Collaborate with the Account Executives in proving value of our Showpad solution, question customer’s status quo and uncover our prospects' pains * Ability to demonstrate value of Showpad through Product Demos * Create custom demo environments based on customer use case * Be the technical resource around CRM, SSO, MDM, API & other related technology * Understand customer technology stack and how Showpad can fit into their Ecosystem * Manage a portfolio of trial implementation and projects on schedule to ensure trial converts to customer * Scope projects, create SOWs and partner with Account Executives to enhance sales process * Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge * Define and refine standard work plan for projects * Optimize communication and ensure effective knowledge transfer and hand-offs to support post implementation

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Solutions Consultant
      • Feb 2016 - Mar 2018

      • Identifying areas for cost reduction and process improvements in clients digital marketing strategy • Assisting in creation of a business case with the Account Executives (AE) • Acting as the senior sales support for six-person team of Account Executives (AE) • Senior contact for training needs and product expertise for all members of sales division, including senior leadership • Providing customer insights to product team to help improve applications and software •… Show more • Identifying areas for cost reduction and process improvements in clients digital marketing strategy • Assisting in creation of a business case with the Account Executives (AE) • Acting as the senior sales support for six-person team of Account Executives (AE) • Senior contact for training needs and product expertise for all members of sales division, including senior leadership • Providing customer insights to product team to help improve applications and software • Leading product demonstrations for both prospective clients and existing clients as needed

    • Implementation Manager
      • Feb 2015 - Feb 2016

      • Handled all incoming major accounts with $1000+ monthly recurring revenue to ensure account is ramped to full contract value in the first 30 days • Executed project management tasks for new clients with managed services work; worked on projects from cradle to full implementation • Provided onsite implementation and training • Created an implementation plan that made the on boarding of new clients 20% faster • Worked directly with management in the ongoing implementation and… Show more • Handled all incoming major accounts with $1000+ monthly recurring revenue to ensure account is ramped to full contract value in the first 30 days • Executed project management tasks for new clients with managed services work; worked on projects from cradle to full implementation • Provided onsite implementation and training • Created an implementation plan that made the on boarding of new clients 20% faster • Worked directly with management in the ongoing implementation and update of processes as needed

    • Customer Success Specialist
      • Dec 2013 - Feb 2015

      • Managed creation and delivery of detailed service overviews and instructional sessions via phone, email, and web conferencing • Utilized salesforce to manage help requests, including pre and post-sales support calls • Trained in full lifecycle support with the ability to assist customers with purchase and porting of numbers, as well as payment • Participated as an active member of the quality assurance team for new products and services

Education

  • Northwestern University
    Computer Science
    2017 - 2018
  • Kendall College
    Bachelor's degree, Business Administration and Management, General
    2010 - 2013

Community

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