Experience

Pilothouse Communications, LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Executive Assistant

  • Aug 2022 - Present



Freelance

• Advertising Services
• 700 & Above Employee

• Social Media Manager

  • Jan 2023 - Mar 2023



Prominent Outsource

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Business Development Associate

  • Aug 2022 - Dec 2022



Freelance

• Advertising Services
• 700 & Above Employee

• Real Estate Lead Generation VA

  • Apr 2022 - Jul 2022

  (Project Based) •Update CRM and Scrape leads from Zillow •Manage Realtor CRM (Mojo, Vortex) •Email and Phone Number Skip Tracing •Website building (Webflow) •Qualify property leads •Social media managing (Project Based) •Update CRM and Scrape leads from Zillow •Manage Realtor CRM (Mojo, Vortex) •Email and Phone Number Skip Tracing •Website building (Webflow) •Qualify property leads •Social media managing



Ameriprise Financial Services, LLC

• United States
• Financial Services
• 700 & Above Employee

• Appointment Setter

  • Sep 2021 - Mar 2022

  •Handled outbound calls for appointments •Handled financial branch manager’s CRM •Handled outbound calls for appointments •Handled financial branch manager’s CRM



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Lead Generation Specialist

  • Aug 2021 - Aug 2021

  (Project Based) ● Created email campaign ● Created SMS campaign ● Set up Keller Williams Realtor’s CRM ● Created SMS and Email automation (Project Based) ● Created email campaign ● Created SMS campaign ● Set up Keller Williams Realtor’s CRM ● Created SMS and Email automation



Real Estate IQ

• United States
• Real Estate
• 1 - 100 Employee

• Lead Generation Specialist

  • May 2019 - Mar 2021

  ● Collected cold leads from LinkedIn Sales Navigator ● Collected warm leads from social media platforms ● Created landing pages ● Created banners for social media posting ● Setup SMS and email campaigns ● Collected cold leads from LinkedIn Sales Navigator ● Collected warm leads from social media platforms ● Created landing pages ● Created banners for social media posting ● Setup SMS and email campaigns



CarChat24

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Lead Generation Specialist

  • Sep 2019 - Jan 2020

  ● Scheduled vehicle repair appointments ● Assisted clients to buy and sell vehicles ● Scheduled vehicle repair appointments ● Assisted clients to buy and sell vehicles



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Aug 2014 - Nov 2015

  ● Handled B2C outbound calls ● Handled Service and Parts call ● Handled Back-office and Data Entry task ● Upsold appliance warranty ● Handled B2C outbound calls ● Handled Service and Parts call ● Handled Back-office and Data Entry task ● Upsold appliance warranty



Startek

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support Specialist

  • Jun 2013 - May 2014

  ● Handled technical calls ● Upsold premium cable channels ● Upsold higher internet subscriptions ● Handled technical calls ● Upsold premium cable channels ● Upsold higher internet subscriptions



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Technical Support Specialist

  • Aug 2012 - May 2013

  ● Handled technical calls for HP printers ● Upsold printer accessories ● Upsold printer papers and inks ● Handled technical calls for HP printers ● Upsold printer accessories ● Upsold printer papers and inks



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Help Desk Support

  • Sep 2011 - Mar 2012

  ● Handled technical calls ● Supported employees with online courses ● Fixed reptile cages connections over the phone ● Handled technical calls ● Supported employees with online courses ● Fixed reptile cages connections over the phone