Benia Semujanga

Customer Service Representative at RCGT Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA

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Bio

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Experience

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2022 - Present

      -I work with consumers to help them receive their claims on different government projects like the vaccine injury support program and the Shannon project. - We also help consumers and telemarketers with the project of the do not call list all the projects are bilingual both in official languages in English and French. -I work with consumers to help them receive their claims on different government projects like the vaccine injury support program and the Shannon project. - We also help consumers and telemarketers with the project of the do not call list all the projects are bilingual both in official languages in English and French.

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Bell Canada
      • Sep 2019 - Dec 2020

      Helped customers with their inquiries about home phone and internet and television -Worked on projects with inbound and outbound calls _Helped customers with their requests online and had a sales quota to meet deadlines - I worked in rentention department and i also worked with pending orders Helped customers with their inquiries about home phone and internet and television -Worked on projects with inbound and outbound calls _Helped customers with their requests online and had a sales quota to meet deadlines - I worked in rentention department and i also worked with pending orders

    • United States
    • Financial Services
    • 700 & Above Employee
    • primerica
      • Jul 2017 - Dec 2017

      I got a training on how to sell life insurance -I helped customers who are low income families with their need for a life insurance I got a training on how to sell life insurance -I helped customers who are low income families with their need for a life insurance

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Bankruptcy assistant
      • Feb 2016 - Aug 2016

      we helped people who who had their file in bankruptcy -we helped customers who needed details on their bankruptcy I helped with administrative work and answered phone calls and transferred calls to other employees. -We connected our clients to their trustees we helped people who who had their file in bankruptcy -we helped customers who needed details on their bankruptcy I helped with administrative work and answered phone calls and transferred calls to other employees. -We connected our clients to their trustees

    • United States
    • Financial Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jun 2015 - Dec 2015

    • Canada
    • Market Research
    • 1 - 100 Employee
    • Telephone Interviewer
      • Mar 2013 - Apr 2014

Education

  • Carleton University
    Bachelor's degree, Communication and Media Studies
    2011 - 2015

Community

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