Benia Semujanga
Customer Service Representative at RCGT Consulting- Claim this Profile
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Bio
Experience
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OXARO Inc.
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Customer Service Representative
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Jun 2022 - Present
-I work with consumers to help them receive their claims on different government projects like the vaccine injury support program and the Shannon project. - We also help consumers and telemarketers with the project of the do not call list all the projects are bilingual both in official languages in English and French. -I work with consumers to help them receive their claims on different government projects like the vaccine injury support program and the Shannon project. - We also help consumers and telemarketers with the project of the do not call list all the projects are bilingual both in official languages in English and French.
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Bell
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Canada
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Telecommunications
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700 & Above Employee
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Bell Canada
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Sep 2019 - Dec 2020
Helped customers with their inquiries about home phone and internet and television -Worked on projects with inbound and outbound calls _Helped customers with their requests online and had a sales quota to meet deadlines - I worked in rentention department and i also worked with pending orders Helped customers with their inquiries about home phone and internet and television -Worked on projects with inbound and outbound calls _Helped customers with their requests online and had a sales quota to meet deadlines - I worked in rentention department and i also worked with pending orders
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Primerica
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United States
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Financial Services
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700 & Above Employee
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primerica
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Jul 2017 - Dec 2017
I got a training on how to sell life insurance -I helped customers who are low income families with their need for a life insurance I got a training on how to sell life insurance -I helped customers who are low income families with their need for a life insurance
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Innovation, Science and Economic Development Canada
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Canada
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Government Administration
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700 & Above Employee
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Bankruptcy assistant
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Feb 2016 - Aug 2016
we helped people who who had their file in bankruptcy -we helped customers who needed details on their bankruptcy I helped with administrative work and answered phone calls and transferred calls to other employees. -We connected our clients to their trustees we helped people who who had their file in bankruptcy -we helped customers who needed details on their bankruptcy I helped with administrative work and answered phone calls and transferred calls to other employees. -We connected our clients to their trustees
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Chase
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United States
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Financial Services
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700 & Above Employee
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Customer Service Representative
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Jun 2015 - Dec 2015
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EKOS Research Associates Inc.
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Canada
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Market Research
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1 - 100 Employee
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Telephone Interviewer
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Mar 2013 - Apr 2014
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Education
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Carleton University
Bachelor's degree, Communication and Media Studies