Experience

United Nations University Centre for Policy Research (UNU-CPR)

• United States
• Research Services
• 1 - 100 Employee

• Communications, Monitoring, Evaluation and Learning Officer

  • Sep 2018 - Present

  - Manage and regularly contribute to the drafting, editing, updating, and disseminating of communications documents, digital projects, and printed materials including social media copy, official government correspondence, donor reports, press releases, news announcements, newsletters, etc.- Plan and execute trauma-informed communications strategy with a focus on accessibility, cultural awareness, and language access.- Monitor press for project mentions and digital media about anti-slavery efforts to identify international, regional, and local trends in policy as well as government officials to engage.- Track, measure, and analyze the effectiveness of communications materials and initiatives, working with team members to assess areas for improvement and organize metrics to report impact.- Project manage timelines, coordination, and processes for producing, translating, vetting, printing, and distributing print and digital materials to all audiences.- Work collaboratively with internal and external partners, donors, external vendors, government officials, and stakeholders to uphold project objectives.- Design, coordinate, and implement a systematic monitoring, evaluation, and learning framework in full compliance with the overall substantive and operational guidance by UNU and in line with donor agreements to collect qualitative and quantitative evidence.- Review and analyze the projectʼs results-based management tools, including the result frameworks, indicators, with a view to ensuring that the programming within the project remains on-target.- Serve as presenter, panelist, moderator, at strategic public advocacy events.- Provide multilingual translation and interpreting support for documents, meetings, or correspondence on an as-needed basis in English, Spanish, Portuguese and French.- Support maintenance of website and online platform updates, working across teams to identify opportunities to improve user experience



Language Trainers | In-Company and Skype-Zoom Language Courses

• United States
• Education Management
• 100 - 200 Employee

• Managing Editor

  • Oct 2015 - Sep 2018

  - Recruited and managed a network of 20+ freelance writers, including content assignment and editing.- Built articles in Wordpress CMS, including image selection, adding multimedia complementary topic content as needed, and ensuring SEO best practices are followed.- Coordinated with Sales and Marketing teams to conceptualize and create targeted content.- Managed editorial calendar for all blog subsites and created an accompanying social media strategy to maximize reach.- Contributed to website redesigns through traffic and audience analysis to optimize impact.



Enchanting Travels

• United States
• Travel Arrangements
• 100 - 200 Employee

• Travel Consultant

  • Feb 2015 - Oct 2015

  - Managed a high volume of interactions, supporting customers in purchasing travel packages and helping them to create an incredible travel experience.- Cooperated with clients to determine their needs and advise them of appropriate destinations, accommodations, modes of transportations and logistics, travel dates, and costs related to their travel- Prepared travel itineraries, researched hotel and flight availability, updated and maintained customer data, and recommended workable solutions that met the needs of the business and customer.



David Denies Bird Hunting

• Argentina
• Travel Arrangements
• 1 - 100 Employee

• Sales Representative

  • Jan 2013 - Dec 2014

  • Maintained database of records and reservations for past and future clients;• Contributed to, edited and translated English marketing campaigns;• Handled 50+ agent and client accounts per day in both English and Spanish. • Maintained database of records and reservations for past and future clients;• Contributed to, edited and translated English marketing campaigns;• Handled 50+ agent and client accounts per day in both English and Spanish.



Equinox Spanish School

• Marketing Assistant

  • Jun 2012 - Dec 2012

  • Inaugurated marketing/coordinator position for Spanish school, managing Facebook;• Liaised between international universities (Clemson University, Georgia Gwinnett College, University of Washington, and English for Life Academy), local institutions, students, and coordinators. • Inaugurated marketing/coordinator position for Spanish school, managing Facebook;• Liaised between international universities (Clemson University, Georgia Gwinnett College, University of Washington, and English for Life Academy), local institutions, students, and coordinators.



The University of Georgia

• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jul 2010 - May 2012

  • Maintain organization of files and their respective systems• Preside over weekly training sessions where student employees learn proper food service behavior and etiquette and provide new student worker orientations • Serve as a translator on an as needed basis for Latino employees• Type up spreadsheets, answer office phone and work directly with managing supervisors •Work closely with Microsoft Word and Microsoft Excel. • Manage weekly paychecks for employees and work cash register

• Utility Worker

  • Aug 2009 - Jun 2010

  • Translated for employees as needed.• Worked as a part of a team in serving food to meal plan customers• Utilized creative techniques and quick decision-making to serve patrons



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• Assistant to Aquatic Director

  • Dec 2006 - May 2009

  • Directed training sessions for lifeguards and swim instructors.• Led individual and group swimming lessons for children ranging from ages 3-12 and adults 13+.• Managed lifeguards and swim instructors in absence of Aquatic Director and/or Supervisor.• Assisted in the organization of swim classes and provided lesson plans for instructors.• Designated Spanish translator for Spanish-speaking parents and students. • Directed training sessions for lifeguards and swim instructors.• Led individual and group swimming lessons for children ranging from ages 3-12 and adults 13+.• Managed lifeguards and swim instructors in absence of Aquatic Director and/or Supervisor.• Assisted in the organization of swim classes and provided lesson plans for instructors.• Designated Spanish translator for Spanish-speaking parents and students.