Experience

Hôtels Paris Rive Gauche

• France
• Hospitality
• 1 - 100 Employee

• Director of Sales Marketing

  • Jan 2023 - Present

• Director of sales

  • Dec 2020 - Jan 2023



The Peninsula Hotels

• Hong Kong
• Hospitality
• 700 & Above Employee

• Regional Sales Manager, Europe

  • Mar 2017 - Nov 2020

  The Peninsula Hotels group operate prestigious luxury properties in ten major cities: Hong Kong, Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila and Paris, with Istanbul, London and Yangon under development. Peninsula synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests. The Peninsula Hotels group operate prestigious luxury properties in ten major cities: Hong Kong, Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila and Paris, with Istanbul, London and Yangon under development. Peninsula synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.



Cheval Residences Serviced Apartments in London

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • May 2015 - Mar 2017

  Cheval Residences offers a collection of London’s most desirable Serviced Apartments and Residences. Each 5* residence has its own individual style, yet all share the same ethos and levels of service rarely enjoyed outside the world’s finest hotels. * Planning and developing sales and marketing strategy to grow revenue from the UK, French and LATAM markets (Leisure, DMC’s and Relocation segments) * Proactively driving new business and growing existing relationships with key accounts by regular face-to-face appointments, sales calls, FAM Trips and Trade shows with a focus on Virtuoso and high end agencies * Daily communication on sales strategy with operations departments and overseas representatives in USA and Australia * Participating in budget meetings, submitting revenue for the agency and corporate segments Show less



LES HOTELS BAVEREZ

• France
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • May 2013 - Feb 2015

  Les Hôtels Baverez is a shimmering gem in the history of Paris; a unique collection of luxury hotels: Hotel Regina, affiliated Preferred Hotel Group - LUX collection Hotel Raphael, affiliated Leading Hotels of the World Majestic hotel-Spa, affiliated Preferred Hotel Group - LUX collection * Undertook sales calls and presentations to maintain and grow business on the Leisure segment from LATAM, UK and French markets (Global revenue of 2.5M€ in 2014). Organised business trips to South America and London every 2 months in line with travel budgets Key accounts on my dedicated markets: LHW preferred agents, entertainments agencies, concierge agencies, Virtuoso agencies * Worked on special promotions and managed administrative follow-up * Converted leads into bookings from enquiry to contracting stage on the MICE and group segments Show less



Hotel Pont Royal, 5* boutique hotel

• Sales Manager / Acting Director of Sales

  • Jan 2012 - Apr 2013

  Located in the midst of the stylish Saint-Germain des Prés area, Pont Royal 5* is home to a long literary tradition.* Acting Sales Director (Maternity cover) managing a team of four (Reservation, sales and marketing), responsible for delivering outstanding customer service* Curated and co-ordinated sales and marketing action and procedure plan on all segments* Focused on Latin America and UK markets. Developed sales partnerships and organised sales missions on my dedicated markets (6 travels per year) on the Leisure SegmentPreferred partners: Furlong Fox, Biblos, Turismo Cocha, Felgueres, ITG, Gran Sao Paulo, Travel Place Show less

• Sales Executive

  • Jan 2009 - Dec 2011

  * Responsible for South american and UK market- sales calls abroad- promotion* Promotion and development of group bookings and meeting room rental* Communication (Internet, press)*Site inspection & Fam trip



TAHITI TOURS

• 1 - 100 Employee

• SALES AND MARKETING COORDINATOR

  • Jan 2007 - Jun 2008

  * Prospected, researched and developed new contracts with high end leisure wholesalers (Hispanic markets), participated in organising international fairs (FITUR) and workshops (South America with Tahiti Tourism)* Co-ordinated Fam trips around the Tahitian islands, liaised with third-party tour operators and travel agencies* Managed schedules’ amendments, welcome and follow-up of itinerary for VIP clients

• CUSTOMER SERVICE RESPONSIBLE

  • May 2005 - Dec 2006

  Treatment of claimsVIP assistanceAssistance to clients when travelling



Eurostar

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• HOSTESS

  • Nov 2003 - Apr 2005

  Service on board Responsible for security on board Service on board Responsible for security on board