Benedict Then

CRM Data Analyst at Crypto.com
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Contact Information
us****@****om
(386) 825-5501
Location
SG

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Credentials

  • Advanced SQL for Data Scientists
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Apache PySpark by Example
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Tableau Desktop Specialist
    Tableau Software
    Jan, 2020
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)

Experience

  • Crypto.com
    • Singapore
    • Financial Services
    • 700 & Above Employee
    • CRM Data Analyst
      • Apr 2022 - Present

  • Ninja Van
    • Singapore
    • Truck Transportation
    • 700 & Above Employee
    • Regional Data Analyst
      • Mar 2021 - Apr 2022

  • foodpanda
    • Singapore
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Regional Data Analyst Intern
      • May 2020 - Aug 2020

      • Utilized SQL (BigQuery) efficiently to extract data for end-users. • Develop, improve and automate reporting dashboards for tracking of weekly and monthly KPIs/OKRs. • Engage and liaise with business stakeholders (Operations, Marketing, Sales) to define and develop metrics for analysis and tracking. • Utilized SQL (BigQuery) efficiently to extract data for end-users. • Develop, improve and automate reporting dashboards for tracking of weekly and monthly KPIs/OKRs. • Engage and liaise with business stakeholders (Operations, Marketing, Sales) to define and develop metrics for analysis and tracking.

  • IMDA
    • Government Administration
    • 700 & Above Employee
    • Business Analyst intern
      • May 2019 - Aug 2019

      • Assisted in analyzing (As-is) business process models to designing (To-be) models. • Served as the liaison between developers and business users in making sure requirements are met and transacted to functional requirements. • Conducted user interviews, developed user stories and designed wireframes. • Assisted in analyzing (As-is) business process models to designing (To-be) models. • Served as the liaison between developers and business users in making sure requirements are met and transacted to functional requirements. • Conducted user interviews, developed user stories and designed wireframes.

  • PearComms
    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Quality Assurance Intern
      • Apr 2015 - Jun 2015

      • Engaged in software quality assurance testing throughout the product development process. • Test newly developed software, features, and record bugs or performance issues. • Assisted in UX/UI of product development • Developed promotional video for company's product. • Engaged in software quality assurance testing throughout the product development process. • Test newly developed software, features, and record bugs or performance issues. • Assisted in UX/UI of product development • Developed promotional video for company's product.

  • Roof & Facade Group
    • Singapore
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Database Management System Intern
      • Mar 2014 - Apr 2014

      • Assist in the design and development of Customer Relationship Management (CRM) system. • Integrate and form multiple database systems into one standardize database. • Developed database management prototype using PHP and MySQL • Assist in the design and development of Customer Relationship Management (CRM) system. • Integrate and form multiple database systems into one standardize database. • Developed database management prototype using PHP and MySQL

Education

  • Singapore Management University
    Bachelor of Science - BS, Information Systems, Business Analytics
    2017 - 2021
  • Singapore Polytechnic
    Business Information Technology, Diploma with Merit
    2012 - 2015
  • Yio Chu Kang Secondary School
    2008 - 2011

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