Senior Automation Consultant

• Mar 2023 - Present

Automation Consultant

• Sep 2021 - Mar 2023

• Onboarded Workato within commercial and enterprise customers across the APAC region, and trained internal resources on using the low-code, no-code platform• Worked with CEOs and CXOs across the APAC region to identify pain points within their organisations• Designed plans with customers to meet their integration needs• Identified growth opportunities within existing accounts• Developed demo assets and pre-packaged solutions

System Administrator

• May 2013 - Sep 2021

Led the system implementation for different CRM systems • Customised to track sales performance, store sentiment and trainings for B2B retailers and their staff • Customised to track end-customers for warranty and marketing purposes • Developed custom apps to facilitate store reporting by Channel Managers on the ground, and track promoter sales and reporting • Set up reports and dashboards to facilitate reporting to the management Led the system integration between different systems • Set up integrations between Netsuite and CRM systems for visibility of sales data for the Sales Department • Set up integrations between a custom app and Netsuite to reduce manual order entry for Online Retailers, especially during the shift to online shopping in 2020 Developed custom apps • Architected and developed web portals such as a warranty registration portal using VueJS Show less

System Administrator, Developer

• May 2013 - Jun 2021

Set up system integration between different systems • Set up integrations between Netsuite and MySQL databases for syncing member data and donation information for web portal used by 4,000 members Developed custom apps • Developed components for larger-scale web apps with a team using VueJS • Coded components in web app to integrate a .NET application with an on-premise Active Directory Managed and customised websites • Managed Wordpress websites, both through the CMS and also with PHP customisations for themes and plugins Show less