Benedick Chanas

Regional Sales and Marketing Manager (Asia-Pacific) at NRD, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • Basic Chinese Elementary proficiency
  • English Full professional proficiency

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5.0

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Min Xiao, PhD MBA

It's been seven years since I worked with Ben, yet it felt like yesterday that I walked on the factory floor with Ben on customer audits and visits. Ben was technically competent and dedicated. He was responsible at the time of the enterprise hard disk drive (HDD) processes, the most demanding type of HDD. He handled the pressure with poise and ease. Most importantly, he is a kind and gentle person. He will be an asset to any organization he pursues.

Charles Donly

I have worked with Benedick for four years in our Suzhou China factory. The manufacturing of hard drives is complex with many interactions, and unsolved opportunities. Ben showed leadership, knowledge and critical thinking skills to make many improvements to our process and help secure improved quality for our product. He was always up to the challenge with a positive attitude and was prepared with an understanding of the issue and next steps to make progress.

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Credentials

  • Lean Manufacturing
    Lean Manufacturing & Kaizen
    May, 2014
    - Nov, 2024
  • Six Sigma Black Belt Certification
    Seagate Technology
    Mar, 2006
    - Nov, 2024
  • Lean Manufacturing
    Seagate Technology
    Sep, 2002
    - Nov, 2024
  • Six Sigma Green Belt (CSSGB)
    Seagate Technology
    May, 2002
    - Nov, 2024

Experience

    • United States
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Regional Sales and Marketing Manager (Asia-Pacific)
      • Jun 2022 - Present

    • Asia Sales Manager
      • Jan 2017 - May 2022

      Responsible for leading and managing Sales and Marketing, Technical Application and Service Teams for NRD products (Static elimination devices & related products) for Asia specifically Singapore, China, Malaysia, Taiwan, South Korea, Hong Kong, Philippines, Thailand, India, Japan and Vietnam.Work closely with authorized distributors/representatives, direct selling and other sales channels, both in sustaining existing customers and engaging new/potential customers.Factory visit/technical discussion with the customers to understand their issues and provide solutions on ESD (Electrostatic Discharge) problems in various industries which include electronics and semiconductor, data storage (Hard Disc Drive), industrial, medical and other industries that needs solutions for issues caused by electrostatic. Show less

    • United States
    • Computer Hardware Manufacturing
    • 700 & Above Employee
    • Senior Process Engineering Manager
      • May 2010 - Mar 2016

      Responsible for Seagate Enterprise Hard Disc Drive Process Engineering department, incoming to shipment which includes Cleanroom for Hard Disc Drive precision assembly and associated processes to Backend specifically PCBA Installation, Product Testing, Inspection and Packing.Lead multi-factory projects such as full implementation and continuous improvement of Enhanced SPC (Statistical Process Control) System, New Component Recycling Processes, Manufacturing Line Error Proofing, Incoming Component Monitoring System using CTQs (Critical To Quality) and other Continuous Improvement projects (using Six Sigma tools, Lean/Kaizen, 8D methodologies, etc.) which were implemented across Seagate Factories in Asia.Work with Design Center teams on new products from design validation/early component supplier engagement to launch/qualification to mass production (time to market / time to volume execution). This include future product strategy, deployment of new technology and implementation of processes /system changes.Lead cross-functional teams on product-manufacturing process qualifications, improvements and/or corrective actions as required by OEM Customers like DELL, HP, EMC, IBM, Net App, CISCO, Fujitsu, Hitachi, Lenovo and HuaweiFactory lead and representative for Suzhou (China) / Wuxi (China) and Korat (Thailand) operations on various Company wide initiatives and projects, i.e. Cost reduction on various components, Optimization of component requirements for the Supplier, Quality System Review Audit/Factory Excellence, Strategy planning for new products, capital requirement optimization and budgeting. Collaborated with external suppliers and Equipment vendors on component/s qualification or addressing component issues and solving/improvement of machine set up/line productivity, respectively. Show less

    • Process Engineering Manager / Manager II
      • Jun 2007 - Apr 2010

      In-Charge for Process Engineering focusing on New Product Launch for Seagate's Hard Disc Drive for Desktop, Notebook and external applications. Lead and mentor teams of Assembly and Test Process Engineers. Set up Process Engineering Department for Enterprise Product Portfolio (High End Hard Disc Drives) covering Cleanroom area (Front End) to Test Area which include Product Testing, Inspection and packaging (Back End).Performed key role in transitioning/transferring all of the Enterprise Product Portfolio of Seagate from Singapore to Seagate Factory in Suzhou, JiangSu, China.Multiple engagement and collaboration with OEM Customers (EMC, DELL, HP, Net App, IBM, Sun Micro/Oracle, Hitachi and Fujitsu) on the qualification of the Seagate Suzhou as a new factory to manufacture enterprise hard disc drives. Show less

    • Senior Process Engineer
      • Oct 2006 - May 2007

      Lead team of engineers and technician in providing process engineering support for several mass production products as well as worked with Design Center on New Product Launch.Trained and mentored Engineers, Technicians and Engineering operators on the corresponding competency needed to have an excellent Process Engineering Team.Worked with other department and teams to improve various processes/operations (work flow included) and systems (exceptional handling included). And from time to time, worked with Suppliers to resolve component related issues or component qualifications. Engaged with Equipment vendor regarding set up, maintenance or improvement of new machines or new production lines. Show less

    • Process Engineer I / Engineer II
      • Jul 2002 - Sep 2006

      Process Engineer In-Charge for both New Product Launch and mass production products' hard disc drive assembly and other cleanroom supplementary processes. Provided leadership to team shift technicians and engineering operators to help monitor production and resolve process related issues, work with manufacturing and equipment team to achieve operation's metrics.

    • Associate Process Engineer
      • Jan 2001 - Jun 2002

      Provided support to process engineer and manufacturing to monitor and help resolve production related issues on hard disc drive assembly on different shifts.

    • Japan
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Production Engineer
      • Mar 1997 - May 2000

      Managed Production Team of operators and line leaders to be able to achieve production metrics. Managed Production Team of operators and line leaders to be able to achieve production metrics.

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