Benedetta Carletti

Customer service representative & PA at City Psychology Group
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB
Languages
  • English Full professional proficiency
  • Italian Native or bilingual proficiency

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Bio

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Experience

    • United Kingdom
    • Mental Health Care
    • 1 - 100 Employee
    • Customer service representative & PA
      • Sep 2019 - Present

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • VM Manager
      • Feb 2019 - Sep 2019

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • VM section coordinator
      • Dec 2017 - Dec 2018

      I deliver and communicate visual concepts and strategies to promote retail brands, products and services in-store. I collaborate closely with other departments to create visual strategies and promotional events in order to entertain, excite and maintain the interest of the target market and maximize the customer experience.KEY RESPONSIBILITIES • Planning, organising and leading projects from design through to completion within tight deadlines • Styling, product handling, windows creation and installation, for fashion and interior • Engaging and working well with a range of teams by effective communication and negotiation skills • Leading and motivating teams, coaching and training • Sales strategy through research on current and future trends, and associated target market

    • VM Stylist
      • Dec 2014 - Dec 2017

      StylingMannequin CreationProduct HandlingLightingI started as a menswear stylist. After 8 months of experience, I passed to womenswear, where I spend 7 months. I then have been appointed responsible for internal and external windows. I have been coordinating these sections as my main task while having the opportunity to support all the other business units when needed, gaining experience in Kidswear and Home.

    • Assistant Manager Customer Services
      • Jan 2014 - Nov 2014

    • Assistant Editor Intern
      • Sep 2013 - Jan 2014

      I participated in the startup of the project, supporting the team in creating a strong brand image, identifying a target and distribution channel. I supported all activities leading to publication liaising with other members of the team.I was in charge of writing a monthly column that reported on regional art events.

    • Exhibition and Engagement Curator
      • May 2012 - Jan 2014

      I oversaw the set up of a cultural association and I was responsible for driving and developing an Arts, Culture and Events strategy aimed to facilitate community engagement and public impact across a wide range of activities such as lectures, exhibitions, and workshops on Visual Arts, for both adult and kids.KEY RESPONSIBILITIES • Project management • Served as liaison person for coordinating all the parts involved: artists, local schools, local authorities, internal teams and other stakeholders. • Administrative tasks (meeting arrangement, distribution list maintenance, preparation of event materials and securing appropriate venue hire) • Event promotion strategy through different communication channel (social media platforms, website and local PR) while creating and maintaining positive relationships with clients and other stakeholders• Talent recruitment of both established and emerging artists to ensure collaborations are in line with the association's identity and to maximize audience engagement •Fundrising

    • Internship
      • Jun 2010 - Sep 2010

      Event organizing by following the biggest art appointement of the year for Grosseto: La Città Visibile, a month of art exhibitions and events spread in different locations in the town by researching contents and organize displays while partecipating in the work-flow of the office and maintaining and implementing the archives.

Education

  • Università degli Studi di Firenze
    Master's degree, Arts, fashion, textiles
    2008 - 2011
  • Università di Bologna
    Graduate, Contemporary Arts
    2004 - 2008

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