Experience

Macs Adventure

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Operations Specialist

  • Jan 2019 - Present



SD Worx UK

• United Kingdom
• Human Resources Services
• 100 - 200 Employee

• • Feb 2018 - Dec 2018

  After a few month within the company I received the offer to progress to a CRE position. As a CRE I am the main daily contact for the clients. I am available for any question/issue/query relating to their payroll or HR.

• • Oct 2017 - Feb 2018

  Working as part of the international team of SDWorx , I was in charge of: payments on behalf of the clients (mainly salaries, tax and social security), auditing of incoming and outgoing information relating to the monthly payrolls to ensure the document provided to the clients were as accurate as possible. Daily support to the CRE within the team as well as the management team.



Avenue Coffee Roasters

• Glasgow, United Kingdom

• Customer Service

  • May 2016 - Oct 2017

  • Delivering excellent costumers service • Maintaining high standards of service • Managing booking and reservation with attention to customers’ special needs • Attention to individuals’ needs during service • Managing phone enquiries • Managing orders and check deliveries • Cash handling • Delivering excellent costumers service • Maintaining high standards of service • Managing booking and reservation with attention to customers’ special needs • Attention to individuals’ needs during service • Managing phone enquiries • Managing orders and check deliveries • Cash handling



Servitus s.r.l.

• Bologna Area, Italy

• Reception Administration

  • Jan 2011 - Jan 2013

  • Managing all visitors • Dealing effectively with phone and e-mail enquiries • Successfully built customers relationships • Managing agendas and appointments (via phone and in person) for 7 professionals • Experience in giving information to visitors and answering their questions • Answering/forwarding calls and taking messages • Maintaining an organized reception areas • Ordering supplies and stationary for the common areas, meeting room, kitchen/bathrooms • Dealing with invoice payment • General office duties: photocopying, document binding, keeping clientele data updated Show less