Experience

Design Group Australia
• Australia
• Wholesale
• 1 - 100 Employee
• Credit Manager

  • Oct 2022 - Present


Brilliant Lighting

• Australia
• Manufacturing
• 1 - 100 Employee

• Credit Manager

  • Jan 2015 - Oct 2022

  Reporting to the Finance Director and managing a team of collectors performing day-to-day collections duties and full function credit-control of approx. 6,000 debtors located in Australia and New Zealand, Achievements:• Maintained debt levels after an increase of $10M in the portfolio• Stabilised collections activities which achieved a 6.01% reduction in 90+ Days. • Sustained the credit control function and collections duties during the COVID19.• Established a rotating roster for hybrid working arrangements. • Minimised credit risks by implementing credit and trade reference checks.• Launched new credit application incorporating PPSA legislation.• Transitioned accounts receivables to an upgraded ERP system. • Collected $60K in settlement of legally disputed accounts. Responsibilities: •Lead and manage a team of Credit Officers performing full function credit control.• Report on the debtor’s ledger, status of major accounts, and reductions in DSO.• Oversee the progress of delinquent debtors.• Authorise the sending of overdue notices and letters of demand. • Manage the escalation of accounts to external solicitors.• Maintain the Customer Master database. • Manage and approve credit applications.• Minimise order holds by conducting regular reviews of customer credits limits.• Prepare the Monthly Debtors and Receivables Reporting at end of the month.• Complete account reconciliations for major accounts.• Monitor and assess the team’s performance• Mentor individuals to achieve the team’s and their personal KPI’s.• Provide specialised training and development needs to address knowledge gaps. • Act as the first point of contact for customers experiencing financial hardship.• Resolve disputes with the acceptance of the terms of trade. • Participate in negotiations with major customers to formalise trading agreements.

• Credit Supervisor | Credit Controller

  • Oct 2009 - Jan 2015

  Achievements:• Accomplished an ave. of 18 days in reduced DSO for 3 consecutive years. (2009 to 2012)• Achieved a DSO reduction of 16 days as of June 2012• Promoted to Credit Supervisor.


Computershare
• Australia
• Financial Services
• 700 & Above Employee
• Credit Controller

  • May 2008 - Aug 2008

IG Australia
• Australia
• Financial Services
• 1 - 100 Employee
• Credit Controller

  • Nov 2007 - Mar 2008


LeasePlan

• Netherlands
• Financial Services
• 700 & Above Employee

• Senior Credit Controller

  • Dec 2005 - Nov 2007

  • Managed a portfolio of customers with operating and financial leases.

• Credit Controller

  • Nov 2004 - Dec 2005

  • Responsible for the collection and reconciliations of a $45M monthly ledger.• Manage 800 major corporate customers, government bodies and SME’s.



Focus Capital Group Ltd

• Accounts Manager | Receivables

  • Jan 2000 - Nov 2004

  • Oversee collections of a portfolio of accounts under operating & financial leases. • Managed the negotiating and re-structuring of operating leases at maturity. • Oversee collections of a portfolio of accounts under operating & financial leases. • Managed the negotiating and re-structuring of operating leases at maturity.