Ben Watson, PMP
IT Manager at Raytheon- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
ITIL Foundation
BCSMar, 2014- Oct, 2024 -
PMP
Project Management InstituteDec, 2013- Oct, 2024 -
CCENT (Cisco Certified Entry Networking Technician)
- -
CCNA (Cisco Certified Network Associate) Routing & Switching
- -
CCNA (Cisco Certified Network Associate) Security
- -
CompTIA A+ Certified
- -
CompTIA Network+ Certified
- -
MCP (Microsoft Certified Professional)
- -
MCSA (Microsoft Certified Systems Administrator)
- -
MCSE (Microsoft Certified Systems Engineer)
-
Experience
-
Raytheon
-
United States
-
Defense and Space Manufacturing
-
700 & Above Employee
-
IT Manager
-
Jan 2004 - Present
• Managed the successful integration of authentication, network, and collaboration services in support of 85,000 employee corporate acquisition with strict adherence to $3 million integration budget, schedule, and goals while providing minimal disruption to end-users.• Designed and implemented such technologies as Active Directory (multiple domain upgrades 2003 R2 and 2008 R2, replication topology redesign, group policy design, dictating security policy, etc), Exchange (2003, 2007, 2010), SMS/SCCM, certificate services, VMWare virtual infrastructure (Virtual Server, ESX) and P2V process, DHCP, DNS, SCOM, DFS, internal messaging and collaboration services used both enterprise-wide and in SCIF environments.• Responsible for ensuring mission critical and/or fully escalated issues are resolved to the satisfaction of the customer, end-user and company business needs.• Managed department staff responsible for network, telecom/VOIP, Linux and Windows based services by providing direction as needed for day to day responsibilities, and work prioritization while constantly evaluating performance to ensure end-user needs are met as efficiently and effectively as possible.• Responsible for the acquisition of new talent by acting as a key member of interview team for evaluation of potential new hires.
-
-
-
Nextag
-
Technology, Information and Internet
-
1 - 100 Employee
-
Systems Administrator
-
Jan 2003 - Dec 2003
• Provided maintenance and high levels of operational uptime of Microsoft Windows NT Domain through routine and proactive monitoring of servers and systems.• Ensured workstation issues were addressed quickly and to the satisfaction of the end user across a wide variety of workstation operating systems. • Provided maintenance and high levels of operational uptime of Microsoft Windows NT Domain through routine and proactive monitoring of servers and systems.• Ensured workstation issues were addressed quickly and to the satisfaction of the end user across a wide variety of workstation operating systems.
-
-
-
Valley Water
-
Utilities
-
700 & Above Employee
-
Desktop Support
-
Apr 2002 - Sep 2002
• Responded quickly to helpdesk requests for workstation issues across a corporate infrastructure utilizing Windows NT and Windows 2000 workstations.• Assisted with corporate workstation upgrade and deployment of all new hardware to transition company from Windows NT workstations to Windows 2000. • Responded quickly to helpdesk requests for workstation issues across a corporate infrastructure utilizing Windows NT and Windows 2000 workstations.• Assisted with corporate workstation upgrade and deployment of all new hardware to transition company from Windows NT workstations to Windows 2000.
-
-
-
Gateway
-
United States
-
Computer Hardware Manufacturing
-
700 & Above Employee
-
Technical Training Instructor
-
Jan 2000 - Apr 2002
• Responsible for training customers in the full use of computer systems. • Responsible for training customers in the full use of computer systems.
-
-
-
Target
-
United States
-
Retail
-
700 & Above Employee
-
Manager
-
Jan 1995 - Jan 1998
• Directed day-to-day operations of 100+ employees providing responsibilities, prioritization of tasks, and evaluation of performance in an extremely fast paced working environment.• Ensured that customer satisfaction was met or exceeded on a daily basis by maintaining open lines of communication with my staff, nurturing positive working relationships, and rewarding excellent performance. • Directed day-to-day operations of 100+ employees providing responsibilities, prioritization of tasks, and evaluation of performance in an extremely fast paced working environment.• Ensured that customer satisfaction was met or exceeded on a daily basis by maintaining open lines of communication with my staff, nurturing positive working relationships, and rewarding excellent performance.
-
-
Education
-
1996 - 2001
San Jose State University
Bachelor of Science (BS), Business Management - Management Information Systems -
-
Liberty
Community
