Ben Visser

Director Of Operations at Fusion IT LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Byron Center, Michigan, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director Of Operations
      • Jan 2021 - Present

      Enhancing scalable business processes and strategic growth through continuous improvement, system integrations, mentoring team members and continued learning.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operations Quality Manager
      • Dec 2018 - Jul 2020

      -Created a new department responsible for 18,000 open orders worth over $2.5B.-Led a team that resolved over 7,000 invalid, old, canceled, or delayed billed orders that needed to be updated during the first 6 months of review that led to a net positive cash flow, accelerated billing times, more accurate month end close, and a more accurate inventory records.-Implemented a cross-training initiative within operations, sales and accounting which resulted in sales and accounting gaining 25% more field sales time and 25% month end prep time respectively (one week/month).

    • Purchasing Manager, North Central Area
      • Jan 2016 - Dec 2018

      Netech was an innovative technology solutions provider that provisions hardware, software, services and support for customers throughout the Midwest. Growth from 2004 to 2016 was from 25 people to 450 and revenue grew from $17M to $385M. We partnered with a team of industry leaders including Cisco, EMC, NetApp and VMware. As a Cisco Gold Certified Partner with a Master UC Specialization, Netech has achieved some of the highest partner certifications. Netech was acquired by a national competitor Presidio who, following the acquisition, is 3500 employees and is $3B in annual revenue.As the Purchasing Manager, I lead a team of highly motivated individuals that have uniquely updated processes throughout the years to streamline workflow in the day to day operations that include: purchasing, inventory, finance, billing, etc.

    • Purchasing Manager
      • Apr 2004 - Jan 2016

      Netech was acquired by Presidio in 2016-Directly managed a team of 18 and indirectly managed a team of 40 within administrative and operational departments as sales grew from $16M to $385M and business / operations team grew from 3 to 35 -Implemented a paperless processing system and automated workflow in CRM and ERP systems. Resulted in a reduction of ‘double-keying’ the data across multiple platforms and increased data accuracy -Created productivity reports that provided productivity goals for the entire business ops/admin team that were measurable for employee motivation and reviews-Improved inventory reporting time and accuracy by automating purchased, sold, and warehoused report calculations that resulted in reducing inventory times from 80 hours/month to 4 hours/month-Improved systems and reports that included creating accurate commission calculations, open sales margin reports, and freight cost reporting -Created inventory balance reports for the General Ledger, implemented ARG (accrued received goods) and established daily reports to maintain accurate accounting procedures resulting in more efficient workflow and increased response time for billing/cashflow-Implemented purchase order closure reports that led to automated billing and increased the frequency of billing from twice/week to real time billing-Prioritize vendor ordering, data entry and other workflow through reporting and process training

Education

  • Cornerstone University
    Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
    2000 - 2004
  • Cornerstone University
    Business, Management, Marketing, and Related Support Services
    2000 - 2004

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