Experience

Supported Independence ltd

• Hospitals and Health Care
• 1 - 100 Employee

• Manager

  • Sep 2014 - Present

  *Plan and organise the services in accordance with organisational policy and procedure, and ensure that they meet the requirements of relevant local and national legislative bodies, most notably the Commission for Social Care Inspection and Care Standards.*Communicate effectively with staff team and colleagues to ensure that they are provided with full information in order to carry out their duties efficiently and kept informed of information relating to organisational change.*Establish effective working relationships and communicate with external agencies as necessary for the effective provision of support for service users, including social services, families, employers, community groups, benefits agencies.*Effectively manage performance and provide leadership and support to all staff teams including regular supervisions and annual appraisals. To plan, implement and evaluate a continuous programme of staff development and training, aided by the managing director.*To monitor the day to day support of all aspects of the service users lives and encourage and support them to obtain and/or increase their independence as far as is appropriate to their needs and wishes.*Recruitment and induction of new members of staff.*Prepare and submit relevant administration in a timely and accurate manner, including, for example, monthly monitoring reports, weekly staff monitoring, petty cash returns, service charge.*To ensure that confidentiality of information received and stored is maintained at all times and that disclosure is with staff or service user’s consent, unless serious risks to health or life have been identified, in compliance with the Data Protection Act 1984.*Adhere to organisational health and safety policy, ensure the highest standard of hygiene, cleanliness and physical environment is maintained throughout the premises and vehicles which meets health and safety legislation. Show less

• Support Worker

  • Sep 2013 - Sep 2014

  * To act as a key worker for two or more service users and effectively undertake all the duties required working within and meeting policies and procedures to a high standard. * Encourage and support all service users to obtain and/or increase their independence as far as is appropriate to their needs and wishes.* Establish effective working relationships and communicate with colleagues and external agencies as necessary for the effective provision of support for key service users, including social services, families, employers, community groups & benefits agencies.* Observe the behaviour of service users and look for any changes which may be indicative of issues such as anxiety, mental health relapse, abuse or neglect.* Support the general day to day operation of all aspects of the house, including cleaning, organising activities, cooking , supporting service users to attend activities.* Maintain appropriate service user, administration and finance records, including service user files, petty cash, service charge.* To ensure that confidentiality of information received and stored is maintained at all times and that disclosure is with service user’s consent, unless serious risks to health or life have been identified, in compliance with the Data Protection Act 1984.* Adhere to organisational health and safety policy and health and safety legislation, maintain the highest standard of hygiene, cleanliness and physical environment throughout the premises and vehicles and report any concerns to the manager.* Be committed to self-development, continuing personal development and attend relevant training. To engage in regular supervisions from the manager/senior including contributing to setting personal actions points and achieving these in the agreed time.* Support tenants to maintain their tenancies, providing practical advice and support on housing and benefit matters, ensuring that all benefit forms are submitted punctually. Show less



Cafe Kino

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Director

  • 2009 - Sep 2013

  *Responsible for overseeing the efficient running and profitability of the cafe. Recruiting and managing employees. *Menu Development and kitchen design *Leading team meetings and strategic planning *Responsible for overseeing the efficient running and profitability of the cafe. Recruiting and managing employees. *Menu Development and kitchen design *Leading team meetings and strategic planning