Ben Spence

Support Analyst at Aquis Exchange
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Location
Tadworth, England, United Kingdom, GB

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Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Support Analyst
      • Jun 2021 - Present

      • Monitor live operations for Aquis Stock Exchange and MTF exchange platforms, working closely with surveillance, infrastructure, and sales.• Provide first-line trade support to clients including J.P. Morgan, Barclays and Citadel.• Manage deployment of configuration changes and assist with platform upgrades.• Exposure to UK and EU equity markets through reference data management and admission of IPOs. • Monitor live operations for Aquis Stock Exchange and MTF exchange platforms, working closely with surveillance, infrastructure, and sales.• Provide first-line trade support to clients including J.P. Morgan, Barclays and Citadel.• Manage deployment of configuration changes and assist with platform upgrades.• Exposure to UK and EU equity markets through reference data management and admission of IPOs.

    • Argentina
    • Food and Beverage Services
    • 1 - 100 Employee
    • Data Operations Executive
      • Dec 2020 - Jun 2021

      • Co-ordinated AMR queries for over 42,000 gas meters whilst communicating progress to customers, providers and account managers.• Supported the metering team in data cleansing projects to ensure accurate customer billing.• Delivered online training and delegate AMR related tasks to several team members. • Co-ordinated AMR queries for over 42,000 gas meters whilst communicating progress to customers, providers and account managers.• Supported the metering team in data cleansing projects to ensure accurate customer billing.• Delivered online training and delegate AMR related tasks to several team members.

    • Price Analyst
      • Mar 2018 - Sep 2018

      • Implemented Excel Macro to improve the efficiency of daily processes• Wrote and taught basis SQL commands reducing price query lead time• Managed over 30 daily invoices, exceeding an individual value of £1,000,000• Worked alongside the sales team to dealt with their pricing queries • Implemented Excel Macro to improve the efficiency of daily processes• Wrote and taught basis SQL commands reducing price query lead time• Managed over 30 daily invoices, exceeding an individual value of £1,000,000• Worked alongside the sales team to dealt with their pricing queries

    • United Kingdom
    • Farming
    • 1 - 100 Employee
    • Senior Sales Assistant
      • Jun 2017 - Sep 2017

      • Deliver a positive shopping experience through polite and professional service to over 1000 daily customers• Interacted with customers by articulating an in-depth knowledge of lavender and cosmetic products sold• Helped run business for a two-week period in absence of owners• Organized stock and team • Deliver a positive shopping experience through polite and professional service to over 1000 daily customers• Interacted with customers by articulating an in-depth knowledge of lavender and cosmetic products sold• Helped run business for a two-week period in absence of owners• Organized stock and team

    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales Assistant
      • Oct 2012 - Sep 2014

      I worked at Homebase Ewell for the most part of 2014, where I carried out duties such as ‘meeting and greeting’ customers, paint mixing, stock management and operating checkouts. I worked at Homebase Ewell for the most part of 2014, where I carried out duties such as ‘meeting and greeting’ customers, paint mixing, stock management and operating checkouts.

    • Netherlands
    • Textile Manufacturing
    • 100 - 200 Employee
    • Showroom Assistant
      • Aug 2014 - Aug 2014

      Over the two week period during the summer of 2014, I assisted with the organisation and presentation of full and quarter tiles in both the storeroom and greeting area. In addition, I identified and packaged product for both the use of the sales team and daily courier service. Over the two week period during the summer of 2014, I assisted with the organisation and presentation of full and quarter tiles in both the storeroom and greeting area. In addition, I identified and packaged product for both the use of the sales team and daily courier service.

Education

  • University of Warwick - Warwick Business School
    MSc Finance, Merit
    2018 - 2020
  • University of Essex
    Bachelor of Science - BS, Economics
    2014 - 2017
  • Glyn School
    2007 - 2014

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