Client Relations Manager

• Mar 2014 - Present

My job as the title suggests, has me look after clients, obtain and retain clients, corporate hosting at events such as AFL, Horse Racing, corporate lunches and other events. My day to day job includes reporting, liaising with departments to make our team more efficient, creating spreadsheets and formulas for reporting our departments figures and results.

Risk Manager

• Dec 2012 - Feb 2014

Customer Service

• Feb 2011 - Nov 2012

Customer Service

• Feb 2011 - Nov 2012

Manager

• Dec 2006 - Feb 2011

Managed a staff of 30 people around Victoria at multiple sites. Liased with clients in meetings and with new projects. Was based in the business management of the company and was involved in getting new contracts, invoicing and making sure the job was done correctly at each site.

Branch Manager Program

• Jan 2004 - Jan 2006

I was on the Branch Manager program which meant I worked at different branches for short periods of time to learn from the current managers. The main part of my job was to deal with customers in the customer service role which meant I would deal with customer enquiries, open accounts, give financial advice, cross sell financial products and services as well as process loans. I won an award for most credit card sales within South East Victoria in my first year in the position.