Ben Schrumpf

Personal Banker at Focus Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Sikeston, Missouri, United States, US

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Credentials

  • Microsoft Excel (Microsoft 365 Apps and Office 2019)
    Microsoft
    Apr, 2022
    - Oct, 2024

Experience

  • Focus Bank
    • United States
    • Banking
    • 1 - 100 Employee
    • Personal Banker
      • May 2020 - Present

      Responsible for handling customer transactions and helping with account-related inquiries while providing excellent customer service. • Maintains clients’ banking accounts and refers customers to loan officers. • Resolves debit and credit issues, helping solve disputes as needed. • Uses banking software to help handle transactions, resolve disputes, and complete cash advances and money orders. • Guides customers in choosing the best banking products and services for their banking needs. • Verifies bank account information upon customer request. • Discusses bank policies and procedures. Show less

  • Walt Disney World
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Disney College Program Intern-EPCOT Festivals Quick Service
      • Jan 2023 - Jun 2023

      Active contributor to the order processing, sales, preparation, and delivery of food services. • Performed legendary Disney Guest Service and care throughout high-volume festival events. • Responsible for gift card management, quick transaction, and guest turnaround to maintain maximum efficiency, and inventory management to verify supplies are replenished. • Completed Disney career learning events intended for career development, including Leadership 101 and Exploring Disney Hospitality Series. • Elevated the Guest experience by following the Five Keys of the Walt Disney Company: Safety, Courtesy, Show, Efficiency, and Inclusion. • Provided Guest service by answering Guest concerns or questions and directing Guests to the appropriate Cast Member or location where their needs can be met. • Showed the ability to work as part of a team while successfully working independently when needed. • Ensured Guest areas are show-ready. • Exhibited the ability to multi-task and work well under pressure in a high-paced, high-volume work environment. • Received Five Keys Guest/Cast Recognition Cards awarded for Cast Members who show Safety, Courtesy, Show, Efficiency, and Inclusion. • Earned all five Learning Certificates during my Disney College Program: Daisy Diploma (10 Learning Hours), Mouseters Certificate (Complete one or more multi-week series), Ducktorate Certificate (50 Learning Hours), and Goofy Graduate (100 Learning Hours). Show less

  • Missouri Delta Medical Center
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Logger/Scanner
      • Jun 2019 - Aug 2019

      Responsible for archiving and filing medical records. • Utilized Microsoft Word to correctly list dates for shredding medical records. • Filed and boxed medical records and correctly labeled boxes based on the death date. • Interacted with medical office staff in a professional, helpful manner. Responsible for archiving and filing medical records. • Utilized Microsoft Word to correctly list dates for shredding medical records. • Filed and boxed medical records and correctly labeled boxes based on the death date. • Interacted with medical office staff in a professional, helpful manner.

Education

  • Southeast Missouri State University
    Bachelor of Business Administration - BBA, Finance, General
    2021 - 2025
  • Sikeston Sr. High School
    High School Diploma
    2017 - 2021

Community

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