Ben Riccardo

Service Advisor at York Volkswagen
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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5.0

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/ Based on 1 ratings
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Monique Page

Ben is an excellent Parts Manager and team leader. He maintained his profitability consistently over the years while always making our customers happy. Ben brings a unique perspective to the parts team - he's not the typical numbers guy. He is a people person and very dedicated to customer retention and employee retention. Although he always maintained high profitability, low obsolescence and high turns of the inventory. He is a creative, out of the box thinker and having him on my management team was a pleasure. Some of our best events were successful because of Ben's dedication and hard work.

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Experience

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • Oct 2014 - Present
    • Parts Manager
      • May 2014 - Jul 2014
    • Parts Manager Volkswagen & Subaru
      • Mar 1991 - Apr 2014

      As Parts Manager it was my responsibility to return a profit on dealer capital invested in the parts inventory. My team and I accomplished this objective through the use of effective purchasing procedures, accurate inventory control, staff utilization, security, pricing, merchandising, displaying and advertising. It was also a primary responsibility to ensure that all customers were treated as individuals, with care and respect to breed loyalty to our CVM brand and our manufacturers. As a parts manager my parts obsolescence was consistently below 3% and our gross turns averaged 7 per year. Show less

Education

  • Dunmore high school
    1979 - 1982

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