Ben Nicholas

Quality Assurance Manager at Centercode
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Ana, California, United States, US

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Credentials

  • Certified Tester Foundation Level (CTFL)
    ASTQB - Official Page - American Software Testing Qualifications Board
    Mar, 2019
    - Nov, 2024
  • Customer Validation Professional
    Customer Validation Certification
    Mar, 2018
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Quality Assurance Manager
      • 2006 - Present

      Establish all QA process and test plan, manage and mentor QA employees. Create, maintain, and manage extensive smoke, feature, and scripted regression (C#/Java, Selenium). Configure and maintain primary internal Bug Database (JIRA). Work with support on technical reproductions and release note documentation. Aid with scrum process and foster rapid release cycles and agile methodologies. Communicate and make decisions with support, developers, and managers regularly. Uncover the deepest defects & ensure solid OWASP security practices for web software. Create and Execute Test Cases to ensure quality of all new features. Utilize Postman to exercise all API endpoints, and build and maintain tests within. Configure, maintain, and utilize supported EA login methods. Continuously dig into new avenues of test, currently fascinated with ChatGPT and other AI. Show less

    • Computer Games
    • 1 - 100 Employee
    • Lead Quality Assurance Analyst
      • 2004 - 2006

      Lead the testing efforts on teams upwards of 15 employees on titles such as Unreal Championship 2, The Suffering 2, Mortal Kombat: Deception (PAL region), Earth 2160, The Lord of the Rings Online, and more.Develop Test Plans, Schedule and Manage Team, and Maintain Bug Databases.

    • Quality Assurance Analyst
      • 2002 - 2004

      Report defects on titles such as Gravity Games, Dr. Muto, Mortal Kombat: Deadly Alliance, NHL Hitz 20-03, Psi-Ops, The Suffering, and more.Key performer on all projects, and go-to employee during crunch periods.Helped develop test documentation covering a variety of aspects of different titles, and mentored other testers.

Education

  • San Diego State University-California State University
    Bachelor of Arts (B.A.), Public Administration
    1997 - 2001
  • Jesuit High School
    1992 - 1996

Community

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