Branch Manager

• Feb 2018 - Present

Property Manager

• Oct 2015 - Feb 2018

Assistant manager

• Apr 2011 - Mar 2015

• Provided daily support for the Counselors and the operation of all Youth Activity spaces.• Responsible for developing daily schedules for the team of 60 counsellors. • Developed and maintained supply levels for office supplies, program supplies, and inventories within the department. • Provided daily leadership and role modeling for Counselors. • Handled Guest issues as they arised. Documented all challenges and follow ups with guests to ensure solutions have been provided to a satisfactory level.• Prepared orders from both land and shipboard partners.• Monitored the $400,000 yearly budget and provide monthly reports of spending and outstanding orders. • Prepared pre-cruise requests and acted as liaison between departments.• Updated department requests based on changes in the Program Planning.