Solution Design Specialist

• Jan 2021 - Present

This role focuses on technical business analysis and solution architecture for internal and external clients. This involves working with stakeholders to help identify and understand their challenges, and then to develop requirements, processes, and desired outcomes while maintaining strategic alignment. The solution design approach usually follows a minimum viable product (MVP) methodology, with requirements prioritised to ensure speed to value while incorporating other requirements into future roadmaps.- Business process review and development- Strategy analysis and alignment- Requirements elicitation and analysis- Design of new services, enhancements, and product roadmaps- Cloud architecture- Stakeholder management- Consulting and professional services- Technical documentation- Product assessments

Cybersecurity Analyst

• Feb 2019 - Dec 2021

This role combines elements of security architecture, solution design, and technical business analysis with a focus on automation. This involves running workshops with clients to uncover business challenges, understanding the reasoning behind existing or proposed solutions, and designing new solutions to address the use cases as efficiently as possible.- Security consulting and analysis- Design and deployment of SIEM and SOAR solutions- Design of SOAR playbooks to automate security processes- Managed service design- Cloud architecture- Interpretation of security alarms and reports- Translation of security data into actionable items and business priorities (impact analysis etc.)

Product Specialist

• Feb 2016 - Feb 2019

This role focused on the delivery of professional services and support, specialising in network and endpoint security.- Network security solutions (firewalls, UTMs, email gateways etc.)- Endpoint security and EDR- SIEMs- Presales engineering- Product support

Mobility Specialist

• Oct 2014 - Dec 2015

- Management of Parliament's MDM services and mobile fleet - Stock procurement and management - Hardware setup and distribution - Escalation point for service desk - Hands-on training and support for VIP clients - Management of Parliament's MDM services and mobile fleet - Stock procurement and management - Hardware setup and distribution - Escalation point for service desk - Hands-on training and support for VIP clients

Behavioural Science Consultant

• 2012 - 2015

SDL specialises in deception detection through the analysis of verbal and non-verbal behaviour. This includes body language and facial expression examination, verbal/discourse analysis, and the study of general human interaction. SDL specialises in deception detection through the analysis of verbal and non-verbal behaviour. This includes body language and facial expression examination, verbal/discourse analysis, and the study of general human interaction.

Technology specialist/Trainer

• Feb 2008 - Oct 2014