Ben Luc

Program/Project Portfolio Manager at Adactin Group Pty. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Coree, Australian Capital Territory, Australia, AU
Languages
  • English -
  • Cantonese -
  • Mandarin -

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Credentials

  • CISCO Network Academy certificates
    -

Experience

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Program/Project Portfolio Manager
      • Aug 2020 - Present

      Responsibilities *Provide governance oversight of Defence platform management and infrastructure investments delivered under the Leidos CP contract *Direct and mature internal Project Management Office in information housekeeping and commercial management processes *Establish clear escalation paths between service integrator and customer to preserve strategic roadmaps and manage portfolio risks *Liaise and build rapport with industry partners in particular architecture and security to streamline engagement approach in complex deployments *Contribute and adapt to head agreement changes between Leidos and Defence *Evaluate and advise on cost centre fund appropriation and expenditure *Develop information briefs for organisational decision making Key achievements: Collaborated with program resources to create Ongoing Sustainment reporting framework for Defence consumption. Governed and enabled warfighter outcomes under the CP contract in line with the Defence ICT strategic roadmap. Key consultant on section financial year budget planning. Provided guidance on critical value for money decisions on behalf of Platform Services. Show less

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Junior Project Manager
      • Apr 2019 - Jun 2020

      Responsibilities: *Oversee and deliver end-to-end EHP8 SAP enhancement pack to Defence SAP systems. *Engage key stakeholders to develop project management artefacts, risks and issues tracking, detailed schedule, action register, test strategy, detailed test plans and project closure report *Conduct regular triage meetings and workshops with technical and business teams to navigate change process maintain critical path *Develop proposals and briefs seeking Steering Committee/Project Board endorsement for key decisions *Perform impact analysis on environments, schedule and end users to define testing parameters and resource availability *Consult with business stakeholders to create high level timeline for development activities and user access in between environment changes *Develop and apply cutover plan for Production deployment *Conduct Post Implementation Review and developed Lessons Learned Report Key achievements: Successfully delivered customer contract. Business involvement coordinated in accordance with main module testing successfully conducted at each test phase. Mitigated problematic schedule and resource risk and created sensible contingency window. Identified and managed external dependencies impacting the delivery. The EHP8 Upgrade was implemented within schedule and budget on Dec 2019. Show less

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Coordinator
      • Jun 2018 - Apr 2019

      Responsibilities *Creation and distribution of project artefact packs for Telstra’s Terrestrial Communications Australian Defence Force program infrastructure upgrade *Engage and coordinate with network engineers to provide project deliverables meeting strict deadlines set by master schedule *Managing and closing critical actions raised by client and internal project board via collaborative action registers *Developed process templates to improve consistency in tracking artefact completion and approval *Quality assurance and updating of design packs and network diagrams provided by network engineers Key achievements: Collaboratively designed new approval process with client resulting in successful delivery of over 350 site specific artefact packs to pass Defence acceptance gates for formal sign-off whilst meeting deadlines. Show less

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Project Officer
      • Apr 2017 - Apr 2018

      Responsibilities * Ensuring delivery of works for Terrestrial Communications Australian Defence Force program * Establishing extensive cost plan report to forecast expenditures * Creating monthly status reports including regional construction updates, financial, schedule of work, and risk register updates to project board * Liaising with sub-contractors and clients to ensure funding approval to perform works on sites * Identifying and resolving risks & issues impacting scheduled migration * Assisting regional project managers in reaching practical site completion Key achievements: Developed funding register to track tender approvals between Telstra and ADF. Liaised with subcontractors and clients to obtain quoting and raise work orders for 300 Defence sites resulting in completion of over 150 (ongoing) sites across the country. Show less

  • Department of Health
    • Canberra, Australia
    • Australian Public Servant
      • Jan 2012 - Mar 2017

      Responsibilities * Advisory for Portfolio Management Office * Supporting Project Managers in the successful delivery of programmes and projects across the department * Completed PRINCE2 Foundation course * Resource allocation for projects * Operating monthly Information Management Forum * Creating monthly project reports for the Assistant Secretary or First Assistant Secretary * Administration of Sharepoint web pages for better access to relevant project documentation * Coordinating internal and external project management training Key achievements: Contributed to the enhancement of the Transition Planning &Support components as part of the ITIL model through liaising with Contract Management and IT Security to ensure that all technical requirements are met with departmental security standards, procurement and policies. Show less

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager
      • Jul 2010 - Oct 2012

      Operated as sold trader under Two Squared to deliver e-Learning packages to government departments over several months. Responsibilities * Meeting client demands and satisfaction * Developing e-Learning Presentations * Ensuring team efficiencies through effective communication and leadership * Assisting in the development of Strategic Client Service Plans Key achievements: Co-developed eLearning training course using Adobe Captivate to assist Safework Australia and the APSC in deploying HP TRIM across the department. Show less

    • Sales Representative
      • Apr 2011 - Jan 2012

      Interim Solutions coordinates the residential sales of utilities and telecommunication services on behalf of ActewAGL and TransACT in the ACT and surrounding areas. Responsibilities * Worked on the improvement of merchant and negotiation skills * Familiarized with the network layout in the ACT * Ensured improved customer service in line with corporate objectives * Implementing sales plans and strategies to improve business operations and maintain customer satisfaction Key achievements: Established new and existing telecommunications and network contracts for clients across the city. Show less

Education

  • The Australian National University
    Bachelors of Information Technology, Information Systems
    2008 - 2013
  • The Australian National University
    Bachelor's degree, Information Technology Project Management

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