Ben Lancaster

Instrumental Music Coordinator at The Glennie School
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Contact Information
us****@****om
(386) 825-5501
Location
Toowoomba City, Queensland, Australia, AU

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Experience

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Instrumental Music Coordinator
      • Jan 2023 - Present
    • Australia
    • Performing Arts
    • 1 - 100 Employee
    • Aerial Arts Instructor
      • Dec 2019 - Apr 2023

      Teaching Aerial Arts to children, teenagers and adults. This role is something I enjoy as a hobby. Teaching Aerial Arts to children, teenagers and adults. This role is something I enjoy as a hobby.

    • Music & Education Student
      • Feb 2019 - Apr 2023
    • General Manager
      • Apr 2016 - Feb 2019

      Managing a locally owned perfume company, responsible for 7+ stores. - Staff Management - Staff Training & Development - Stock Management - Reporting / KPIs / P&Ls - Marketing / Social Media - Merchandising - Customer Service Significant Achievements - Introduced a high end brand, whose best seller became one of the 'Top 5' most profitable products for the company. - Financial year 2018, the Flagship Store achieved the highest turnover recorded in the companies 15 years of operation. Show less

    • Australia
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Assistant Club General Manager
      • Feb 2013 - Mar 2016

      Managed the sales team, along with supported the Club General Manager in their role. - Reporting, including P&Ls and management of KPIs. - Recruitment, staff rosters, goal setting and performance management. - Planning and directing staff training. - Management of Head of Departments - offering support to them and their departments. - Maintain knowledge of current sales, promotions and policies. - Contact prospects by phone and email in response to inquiries. - Co-ordinate events and promotions for lead generation opportunities. - Develop and maintain long term relationships with prospects and current members. - Build relationships with local corporates and the community to establish long-term business growth. - Stock management, merchandising, purchasing. Significant Achievement - Helped orchestrate the change-over of one of the largest clubs to a 24 hour gym without a club manager. Show less

    • Brand Merchandise Manager - QLD & ACT
      • Jan 2012 - Feb 2013

      Responsible for the ladies clothing brands, Stella and Estelle across 19 Myer stores. - Daily support and strategic planning for accounts and suppliers. - Negotiation of larger floor space and higher traffic locations. - Answered customer questions regarding store merchandise, department information and pricing. - Merchandising racks by size style, colour and according to sales trends. - Create styled window displays. - Spend time with department managers to obtain information about customers’ needs and preferences. - Monitor and analyse sales records and consumer purchasing trends. - Complete stock orders and managed stock levels. - Establish strong relationships to maintain and support the business. - Organise on-site training to educate management and sales staff on products. Significant Achievements - Achieved constant growth on both brands, including 20% growth on the Estelle range. - Doubled the floor space for both brands in most locations including the Brisbane City flagship. Show less

    • United States
    • Assistant National Merchandising Manager
      • Jul 2009 - Jan 2012

      Responsible for 18 pharmacies and 14 fragrance and cosmetics clearance stores. - Initial set up of new stores, relaunches of stores after refurbishment and working from floor plans to create plan-o-grams for staff to follow. - Maintain visual appeal, rotate stock and check for expired products. - Support store management in their roles, increase sales, staff management, rosters & recruitment, staff training. - Launch new products and promotions. - Procurement of fixtures and fittings, signage holders and other items required for the stores. - Gift ware buying. - Product knowledge to support customer service. Significant Achievement - During my first independently managed opening, the Cosmetics Fragrance Direct store opened 3 days early due to completing setup in almost half the allocated time. Show less

Education

  • Kingaroy State High School
    Year 12 Certificate, Music
    2000 - 2005

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