Experience

Sioux Falls Area Community Foundation

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Philanthropy Advisor

  • Aug 2021 - Present



Mandate Podcast

• Co Host

  • Nov 2020 - Present

  linktr.ee/mandatepodanchor.fm/mandatepod linktr.ee/mandatepodanchor.fm/mandatepod



Convergint

• United States
• Security and Investigations
• 700 & Above Employee

• Service Supervisor

  • Feb 2020 - Aug 2021

  In the business of protecting people and property. We hire, train, and let loose the finest service providers in the world with one mantra, "To be our customers' best service provider!" What do we mean? No matter the service provider that enters your place of business, we strive to be the most professional & well prepared to take on the challenges of keeping people/property safe. As the Service Leader I daily interact with P&L, budget forecasting, customer support plans, revenue generation, and a complex CRM. But, what I love the most, is improving my colleagues lives by providing opportunities for them to achieve the life they have always wanted by using Convergint Technologies as the conduit. Process improvement, training, emotional intelligence, clear & constant communication, and creation of a positive work environment are the leadership tactics I use for my people.



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Service Supervisor

  • Jun 2018 - Feb 2020

  Work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance.



University of Sioux Falls

• United States
• Higher Education
• 100 - 200 Employee

• Associate Athletic Director

  • Aug 2014 - Jun 2018

  • Streamlined corporate sponsorships to support the University’s athletic programs at the annual giving level. • Maintain a portfolio of businesses of over $400,000 used for athletic scholarships and capital projects per year.• Boldly asking individuals and businesses to support the athletic programs at gifts larger than $10,000. • Lead a team that has procured over $3 million dollars in gifts per year for 3 straight years.• Conducting research to identify individuals who hold positions of leadership using Raiser’s Edge and other customer relation tools to identify key donor prospects.• Supervise a team of 8 assistant athletic directors, interns, and graduate assistants to enhance the game day fan experience. Maintained game-day oversight to ensure corporate marketing contracts are being properly fulfilled.• Worked collaboratively with Athletic Director, coaching staff, Deans, Department Chairs, and faculty members to aid the process of engagement and fundraising.• Schedule all halftime performances, promotional activities, and auxiliary entertainment.• Rebranded Booster Club, increased amount raised by an average of 60% for the last 3 years



University of South Dakota

• United States
• Higher Education
• 700 & Above Employee

• Program Manager / Professional Development

  • Jun 2013 - Aug 2014

  • Promoted from athletics to continuing education to plan, organize, monitor, manage, and evaluate professional development project activities for Continuing Education. • Managed portfolio of classes and programs which contributes over $510,000 annually.• Called over 10 prospective businesses per day to offer credentialing of existing employees as partners to the corporate entities for professional development. Accomplishments included partnerships with South Dakota State Governor, Avera Hospital, Home Federal Bank, and MetaBank • Utilized Salesforce CRM and Microsoft Excel to record and track the previous and future activity.• Duties also include: evaluating projects on a cost/benefit basis; marketing design review, preparing reports on professional development activities for administrative and advisory boards; soliciting proposals from private development companies and created sales contracts.

• Athletic Academic Advisor

  • Jan 2013 - Jun 2013

  • Working collaboratively with the Athletic and Career Planning departments to provide student athletes with accurate information and guidance as they make decisions about course selections and programs of study. • Monitored NCAA eligibility degree progress requirements and mentored academic at risk student-athletes.• Conducting workshops and training sessions on campus to inform student athletes about academic programs and requirements.

• West River Program Coordinator

  • Jul 2011 - Jan 2013

  • Increased satellite campus prospect pool by 416%. Increased applicant pool by 42% by creating and implement an off-campus recruitment plan to include appropriate follow-up. • Guide undergraduate and graduate students through the admissions and registration processes for study on campuses, online or through correspondence coursework.• Created recruitment plan, strengthened marketing plan, and implemented a New Student Orientation night.• Increased new registered student by 33%, and Rapid City enrollments by a total of 36%.• Responsible for promoting university programs to business, industry, K-12 schools, and government organizations.



South Dakota School of Mines and Technology

• United States
• Higher Education
• 1 - 100 Employee

• Admissions Counselor

  • Jan 2011 - Jul 2011

  • Identify, recruit, and contribute to increasing the population of admitted and enrolled undergraduate students while managing an effective plan for recruiting in the assigned territory and schools.• Work directly with applicants and their parents to resolve issues that may arise during the application and admission process such as complaints and appeals of admissions denials.• Propose, organize, implement and report on programs/projects including publications, accommodations, itineraries, meals, speakers and records. Track and provide follow-up with targeted students and parents.



University of South Dakota

• Athletic Academic Intern

  • Aug 2010 - Jan 2011

  Academically Advised 25 student athletes, personally mentored 3 athletes. Taught a First-Year Experience Class about the importance of academia to 52 student-athletes. Academically Advised 25 student athletes, personally mentored 3 athletes. Taught a First-Year Experience Class about the importance of academia to 52 student-athletes.



University of South Dakota Alumni Association

• Graduate Assistant

  • Jan 2010 - Jan 2011

  Graduate Researcher for the HLC Accreditation of the University of South DakotaExecutive Assistant of Alumni Association responsibilities include general office functions, proficiency in essential computer applications such as Microsoft Office, Raisers Edge, and Datatel, and working productively and professionally with a diverse student and faculty population. Graduate Researcher for the HLC Accreditation of the University of South DakotaExecutive Assistant of Alumni Association responsibilities include general office functions, proficiency in essential computer applications such as Microsoft Office, Raisers Edge, and Datatel, and working productively and professionally with a diverse student and faculty population.



Target

• United States
• Retail
• 700 & Above Employee

• Executive Intern

  • May 2009 - Jan 2010

  Made an impact within a Target store as an executive-in-training and project leader by implementing a plan using LEEN management principles. Received significant training in leadership, management, and communication.Placed in charge of up to 45 employees while sharing responsibility of executive manager of Target store Made an impact within a Target store as an executive-in-training and project leader by implementing a plan using LEEN management principles. Received significant training in leadership, management, and communication.Placed in charge of up to 45 employees while sharing responsibility of executive manager of Target store