Experience

SnowDome Ltd.

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Manager Technical Services

  • Jun 2017 - Present

  Delivering the best Guest experience possible by maintaining the building and grounds using planned and preventative maintenance practices in timely efficient manor. Project works and planning throughout following the brief of ever improving the buildings standards which ultimately delivers the guest experience.Workshops are well equipped to deal with unplanned breakdowns keep stock of spares and vital tools for areas all organised on racking.Working with external contracts to follow compliance items such as Allianz insurance inspections, Machine Lollers, legionnaires, Servicing, Gas compliance.Thriving in a " not every days the same " environment keeping on top of daily requests and working with other department managers is great fun with the aim to be safe and conscientious on how we deliver perfect maintenance with minimal disruption.Rotas, budgets, project planning, PPM, Computerised Maintenance programmes, compliance check sheets. is all part of a day in the life of what i do. Show less

• Head of Technical Slope Services

  • Jun 2017 - Present

  Refreshing the slope to achieve the best Skiing conditions using machines and managing a team of 4 through shift works and rotas. Planned maintenance and compliance checks including form building.Delivering, documenting and refreshing training to maintain excellent practices and conditions

• Event Manager

  • Sep 2021 - Present

  Managing the Santas Winter Wonderland event at the SnowDome running from November to January seeing 100,000 guests. Recruiting and building the onboarding process for temporary team members to work on the event.Training the successful team members to deliver the best guest experience possible.Building the event theming and then managing the event, dealing with guests queries or complaints in a timely manor to achieve brand loyalty which is so important to retain guests year on year.

• Machine Operator

  • Mar 2023 - Present