Ben Heffner
Customer Success Manager at Zappix- Claim this Profile
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Bio
Experience
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Zappix
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Feb 2022 - Present
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Granite Telecommunications
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United States
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Telecommunications
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700 & Above Employee
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Project Management Supervisor
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Feb 2020 - Feb 2022
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Project Manager
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Feb 2019 - Feb 2020
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Associate Project Manager
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Dec 2016 - Feb 2019
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Project Coordinator
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Oct 2015 - Dec 2016
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Commonwealth Sales Group, Inc
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Advertising Services
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1 - 100 Employee
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Trainer
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May 2015 - Oct 2015
Direct sales and marketing Direct sales and marketing
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SUNY Buffalo State
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College Relations Office
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Student Assistant
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Sep 2013 - Jan 2014
Conducting interviews to author student interest stories posted on the Buffalo State website. Sending out press releases for student and staff activities and achievements. Conducting interviews to author student interest stories posted on the Buffalo State website. Sending out press releases for student and staff activities and achievements.
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Cornell School of Hotel Administration
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Office of Executive Education, Cornell University School of Hotel Administration
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Student Assistant
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Jan 2013 - Jul 2013
Processed applications for online courses and communicated with international professionals. Processed applications for online courses and communicated with international professionals.
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Novice Boys Coach
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Apr 2010 - May 2012
Lead a group of 30+ freshman boys and two assistant coaches in daily practices and weekend races. Focused on building strength, discipline, and team unity to prepare the boys for the challenges of varsity rowing. Lead a group of 30+ freshman boys and two assistant coaches in daily practices and weekend races. Focused on building strength, discipline, and team unity to prepare the boys for the challenges of varsity rowing.
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Burn Foundation of CNY
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Burn Foundation of Central New York
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PR and Social Media Intern
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Jan 2011 - Jun 2011
Posted relevant news events to the Facebook Page. Traveled to Cincinnati for a conference then reported my experience to the board. Posted relevant news events to the Facebook Page. Traveled to Cincinnati for a conference then reported my experience to the board.
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Education
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2012 - 2014
State University of New York College at Buffalo
Bachelor's Degree, Public Relations, Advertising, and Applied Communication -
2010 - 2012
Tompkins Cortland Community College
Associate of Arts and Sciences (A.A.S.), Communication, General -
2008 - 2010
Marist College
Communication and Media Studies
Community
