Experience

Focal Community Services
• Australia
• Individual and Family Services
• 1 - 100 Employee
• Community Support Worker

  • Sep 2013 - Present

CSI Ipswich
• Duty Manager

  • Mar 2013 - Sep 2013


Katoomba Golf Club

• Australia
• Spectator Sports

• Bar Manager

  • Nov 2009 - Mar 2013

  Customer Service. Cellar man End of Day reconciliation. Board Liaison. Business Development. Functions Management. Customer Service. Cellar man End of Day reconciliation. Board Liaison. Business Development. Functions Management.



Hire-A-Keg

• OPERATIONS MANAGER

  • Feb 2009 - Sep 2009

  Business development and full operations of a newly established company Build senior relationships with prospective industry to identify new business needs, then present and negotiate to drive new sales out comes Business development through existing relationships with previous customers, functions or corporate / private clients Maintain correspondence with new clientele and successfully creating increased opportunities for growth Administration and accounts receivables Complete operations for function event. Including staffing, logistics (Setup and breakdown) delivery and licensing regulations Reason for leaving: A family decision to relocate to Blackheath and take on the role of Bar Manager of Katoomba Golf Club. Show less



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• BANKING MANAGER

  • Jun 2008 - Jan 2009

  Providing Financial Business solutions to clients and prospective Clients. Received/actioned leads from 6 Key Branches in the CBD Staff Training Meeting and exceeding Referral/Lending target Customer Service Reason for leaving: An opportunity arose to take on a new role for an ambitious young company at Hire a Keg. I wanted to learn the procedures of assisting in creating a new company and product, driving the development, whilst affording the balance to capture as much time as possible with my young family. Show less



St George Bank

• Australia
• Banking
• 700 & Above Employee

• ASSISTANT BRANCH MANAGER

  • Oct 2004 - Jun 2008

  Customer service Specialist.

• Customer Service Officer

  • Oct 2004 - Mar 2008

  Staff Training.Adherence to Bank Policy and Procedure.Sales.; Customer Service Superstar Quarter 2 2007; Customer Service Superstar Quarter 3 2007Reason for leaving:A role became available with the Commonwealth Bank, with a decision to further my career within the banking sector I accepted the opportunity to take on a new challenge.



Clonny's on the Beach

• CAFÉ MANAGER

  • Feb 2003 - Oct 2004

  Clonny's on the Beach; Day to day operations of managing the café Food and beverage ordering. Stock take. Weekly reporting to the directors Function development Work place health and safety. Recruitment of all staff. Clonny's on the Beach; Day to day operations of managing the café Food and beverage ordering. Stock take. Weekly reporting to the directors Function development Work place health and safety. Recruitment of all staff.



FOOD AND BEVERAGE

• Food Production
• 1 - 100 Employee

• STEWARD

  • Feb 2003 - Feb 2004

  Providing Five Star Al-a-Carte Dining and Functions for high profile members and guests. Fine Dining and Silver service. Exceptional presentation of the company's product and services. * Employment records previous to 2003 are available upon request along with written references. Providing Five Star Al-a-Carte Dining and Functions for high profile members and guests. Fine Dining and Silver service. Exceptional presentation of the company's product and services. * Employment records previous to 2003 are available upon request along with written references.