Experience

Cloud Voice & Data

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Advanced Telecommunications Technician

  • Jun 2018 - Present

  Working with a broad range of business solutions. - MiVoice Business Rel 9.1 Core + Networking, Clustering and Resiliency Certification - MiCloud Connect Primer with multiple project implementations. - MiVoice Office 400 Rel 6.0 Technical Certification + Release 6.3 Update - MiVoice Office 250 (5000) rel 6.3 Technical Certification - iPECS UC-103 / vUCP Specialist Certification - iPECS UC101 Fundamentals Certification. Covering UCP100/600/2400 & eMG80 - iPECS LIK range MFIM-A/B - Ericsson BP50 / BP250 - Telstra Business Essentials Inductions 2018 Show less



XBC Business Technology

• Australia
• Business Supplies & Equipment
• 1 - 100 Employee

• NEC Senior Technician. NEC Service and Sales Support.

  • May 2017 - Apr 2018

  - NEC Installation Coordinator- NEC Service Coordinator- Customer Support- NEC Customer New System Training- Technical Support for Technicians and Sales Staff- Product and Solution Demonstrations- Complete Office Solution Proposals- Estimating for Sales and Service- Monthly Stocktake- Ordering all Hardware for NEC Projects and New Solutions- Maintenance Reviews/Proposals and Battery Backup Replacement- Service Work and Maintenance Work- Telstra Fixed Line and NBN Provisioning- Telstra TBS- NEC Installations for Large Projects- Project Management- Install, Service and Maintenance of NEC Keybase and PABX Systems- VoIP/SIP/NBN Solutions- Electrical Commercial Maintenance and Installations- Cat5e/Cat6 Structured cabling Office fit-outs.- NECare Roster 24/7 Show less

• NEC Service Manager

  • Aug 2014 - Apr 2017

  Telstra 3 tick accredited.Telstra fixed line and mobile provisioning.Telstra TBS systems.Manage NEC Service department.Install, service and maintenance of NEC Keybase and PABX systems.VoIP/SIP solutions.CTI installations.NECARE on call roster.Installations of Cat5 / Cat6 cabling.Sales technical support, pre-sales and customer solutions.Customer support and training.Product and solution demonstrations.Technical support and training for technicians.

• NEC Senior Technician

  • Mar 2009 - Apr 2017

  Install, service and maintenance of NEC Keybase systems.Service and maintenance of NEC PABX systems. NECARE on call roster.Install, service and maintenance of Kirk 500/1500 Dect systems.Installations of Cat5 / Cat6 cabling.Sales technical support and customer solutions.



Talking Point Telecommunications

• Telecommunications
• 1 - 100 Employee

• Telecommunications Technician, Electrician

  • Oct 2001 - Mar 2009

  Commercial electrical installations and maintenance. Installations of Cat5 / Cat6 cabling. Install, service and maintenance of NEC, Panasonic and Samsung Keybase systems. Install, service and maintenance of Kirk 500/1500 Dect systems. Commercial electrical installations and maintenance. Installations of Cat5 / Cat6 cabling. Install, service and maintenance of NEC, Panasonic and Samsung Keybase systems. Install, service and maintenance of Kirk 500/1500 Dect systems.



Smart Communications.

• Saudi Arabia
• IT Services and IT Consulting

• Service Technician

  • Feb 1999 - Sep 2001

  Installations of Cat5 / Cat6 cabling. Commercial electrical installations. Service and maintenance of communication cabling and office workstations. Office moves and changes and relocations. Installations of Cat5 / Cat6 cabling. Commercial electrical installations. Service and maintenance of communication cabling and office workstations. Office moves and changes and relocations.



Coonan Electrical

• United Kingdom
• Construction
• 1 - 100 Employee

• Electrical Apprentice

  • Jan 1996 - Jan 1999

  Completion of full 4 year electrical apprenticeship. Clarendon Homes electrical contract. Display homes and purchased homes electrical installations. Commercial, domestic and industrial service and maintenance. Domestic renovation and restoration installations. Maintenance contract with 'The Scots College' in Bellevue Hill Sydney. Completion of full 4 year electrical apprenticeship. Clarendon Homes electrical contract. Display homes and purchased homes electrical installations. Commercial, domestic and industrial service and maintenance. Domestic renovation and restoration installations. Maintenance contract with 'The Scots College' in Bellevue Hill Sydney.