Experience

Scott's Refrigerated Logistics

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Linehaul Supervisor

  • Nov 2022 - Present

  • Manage team performance in line with approved organisations systems/processes • Direct the activities of drivers in relation to transport operations whilst ensuring they are operating within scope of national compliance regulations, meeting KPIs and business deliverables at all times• Foster positive and professional working relationships amongst team members and interactions with internal and external stakeholders • Actively seek opportunities for service promotion through internal and external engagements• Appraisal of drivers and agency staff to ensure they are legally fit for duty, have legal driving hours and meet both legal and delivery requirements • Investigate and report on the cause of incidents such as infringements or accidents (if any arise) and set up measures to avoid recurrence of such issues• Review, resolve and report on customer and stakeholder complaints received and escalate sensitive matters to relevant management/authorities • Implement management recommendations, such as changes to structure, utilisation, fleet adjustments and/or service rates • Work cohesively and maintain open dialogue with other state managers within the organisation to Show less

• Linehaul Operations

  • Nov 2012 - Nov 2022

  • Work cohesively to maintain open dialogue with other state managers within the organisation to establish activities that will enhance general performance • Make recommendations for the acquisition of new and repair/replacement of old equipment• Day to day load allocation, scheduling and booking deliveries in line with customer expectations and business utilisation targets • Actively participate as part of Operations Team to achieve organizational objectives, goals and outcomes including attendance at training sessions, compliance audits and conferences • Contribute to the development of important indicators that demonstrate and measure the effectiveness and utilisation of the organisations output• Answer inbound telephone calls and respond promptly to customer queries/concerns• Manage and maintain electronic systems and support business improvement activities • Accurate data entry including internal/customer databases and confidential client records• Liaising with interstate counterparts to manage the efficiency and timeliness of changeover loads and driver accommodation• Manifesting of all outgoing linehaul loads across the South Australian Branch of transport division• Assistance with invoicing and costing for customer accounts Show less



Le Cornu

• Australia
• Furniture and Home Furnishings Manufacturing

• Stock Administrator

  • Feb 2010 - Dec 2012

  • Management of quarterly storewide stocktakes, including induction and management of team members allocated to participate in same • Day to day management of stock control systems and oversee site to site/warehouse stock transfers • Induction and ongoing training of staff on in-house software systems • Actively seek opportunities for service promotion through internal and external engagements, as well as other marketing and promotional opportunities • Lead accurate and efficient data processing by team members in areas including accounts payable, stock and inventory, project deadlines and key areas to support business improvement activities • Authorize and account for purchases made by the team according to delegated level of authority • Answer inbound telephone calls and respond promptly to customer and stakeholder queries/concerns • Prepare documentation including forming letters, maintaining spreadsheets/databases, creating presentations, flyers, typing agendas and minutes and compiling resources Show less



SkyCity Adelaide

• Australia
• Hospitality
• 200 - 300 Employee

• Casino Dealer

  • Jan 2008 - Jan 2010

  • Professional level gaming service including Blackjack, Roulette and Pontoon • Interact and engage with patrons to a high level whilst adhering to company rules and values • Provide exceptional customer service whilst adhering to state gambling regulations • Monitor and explain rules to patrons, determine and announce winners • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports • Rotating shift work including night/day rosters • Professional level gaming service including Blackjack, Roulette and Pontoon • Interact and engage with patrons to a high level whilst adhering to company rules and values • Provide exceptional customer service whilst adhering to state gambling regulations • Monitor and explain rules to patrons, determine and announce winners • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports • Rotating shift work including night/day rosters