Experience

Stock Sweepers

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Systems Administrator

  • Nov 2018 - Present

  Hired as a full-time systems administrator following initial assistant role to manage and maintain a 10+ mixed server environment (Windows/Linux), ensuring the highest possible uptime. Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity to ISO 9001 standards.Key Contributions:Remodeled Stock Sweepers systems setup from the ground up, establishing policies and security measures, automating patch management and replacing an aging server and networking setup.Implemented a secure and concise backup system in compliance with ISO 9001.Acted as an escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal staff using FreshDesk.Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.Led successful facility-wide CRM transition. Upgraded 30+ users to the new system.Directed the implementation of VPN systems to allow remote users to work from home.Implemented security measures that allowed the company to achieve both PCI DSS Certification & Crown Commerical Supplier status.Implemented and maintained a knowledgebase and asset log.Project Managed and led a Active Directory changeover, ensuring that all internal staff could work during the migration.Led the company towards achieving Cyber Essentials Certification. Show less

• IT Administrator

  • Mar 2017 - Nov 2018

  Hired as a full-time systems administrator following initial assistant role to manage and maintain a 10+ mixed server environment (Windows/Linux), ensuring the highest possible uptime. Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity to ISO 9001 standards.Key Contributions:Remodeled Stock Sweepers systems setup from the ground up, establishing policies and security measures, automating patch management and replacing an aging server and networking setup.Implemented a secure and concise backup system in compliance with ISO 9001.Acted as an escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service to internal staff using FreshDesk.Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.Led successful facility-wide CRM transition. Upgraded 30+ users to the new system.Directed the implementation of VPN systems to allow remote users to work from home.Implemented security measures that allowed the company to achieve both PCI DSS Certification & Crown Commerical Supplier status.Implemented and maintained a knowledgebase and asset log.Project Managed and led a Active Directory changeover, ensuring that all internal staff could work during the migration.Led the company towards achieving Cyber Essentials Certification. Show less



gap personnel

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Sales and Marketing Administrator

  • Jan 2017 - Mar 2017

  As an IT & Marketing Administrator, my duties were varied across both the IT & Marketing fields.Key Expertise:Development of all paid search & paid social, adjusting advert attributes to obtain the best ROI. Also, ensuring all performance strategies are developed and integrated seamlessly into the overall marketing strategy, well within budgets and pre-defined segments.With email marketing software, Constant Contact, I was able to build and deploy effective email marketing campaigns to over 4000 contacts on the basis of a monthly digest with automated retention sequences in place based on specific triggers to maximise engagement.Implementing marketing campaigns and content with a yearly audience reach of 1.8 Million people across social media platforms such as Facebook, LinkedIn and Instagram.Managing a company blog & updating it daily.Taking IT & Marketing requests via a ticketing system.Installing & maintaining hardware & software Show less

• Sales and Marketing Assistant

  • Dec 2015 - Jan 2017

  As an IT & Marketing Administrator, my duties were varied across both the IT & Marketing fields.Key Expertise:Development of all paid search & paid social, adjusting advert attributes to obtain the best ROI. Also, ensuring all performance strategies are developed and integrated seamlessly into the overall marketing strategy, well within budgets and pre-defined segments.With email marketing software, Constant Contact, I was able to build and deploy effective email marketing campaigns to over 4000 contacts on the basis of a monthly digest with automated retention sequences in place based on specific triggers to maximise engagement.Implementing marketing campaigns and content with a yearly audience reach of 1.8 Million people across social media platforms such as Facebook, LinkedIn and Instagram.Managing a company blog & updating it daily.Taking IT & Marketing requests via a ticketing system.Installing & maintaining hardware & software Show less