Manager of Commercial Lending & Private Banking

• 2017 - Present

➥ Led and managed turn-around of under-performing sales department in Agent Banking (private banking for State Farm agents), increasing team confidence, improving service, delivering increased sales, and reducing losses➥ Identified, established, and monitored aggressive departmental sales goals and strategies, coaching team to goal achievement➥ Identified waste and established expense management and accountability processes yielding 90% reduction in fee waivers within 6 months➥ Implemented relationship-focused, needs-based sales training for team of 9 lenders, 10 personal bankers, and 2 supervisors➥ Established customer-centric expectations, accountabilities, and oversight of portfolio, yielding a 58% increase in client contacts and record production for the department➥ Served on special assignment in R&D capacity for pilot drone initiative to expand insurance services; topographical work and risk reduction Show less

Manager of Credit Governance & Special Assets

• 2012 - 2017

➥ Developed and implemented enhanced reporting policy for improved portfolio management➥ Created, instituted, and oversaw all aspects of new commercial credit policy, aligning with regulatory standards ➥ Cultivated high-performing credit analysis team and established sound credit practices within department➥ Developed and implemented enhanced special assets policy and procedures➥ Reduced errors and inefficiencies through collaborative efforts with business partners, increasing overall productivity ➥ Worked in partnership with internal and external leadership to develop impact analysis and rollout plan for implementation of enhanced credit analysis software➥ Advanced loan review process by introducing effective portfolio management and controls, gaining consistent, sustainable improvement of loan review feedback between 2012 and 2016, still present today➥ Administered OCC exams over multiple years, demonstrating significant improvements over 3 exam periods (Recognized by OCC as trend setter; asked to use successful methodology and implementation strategies as effective example for other banks.)➥ Managed policy re-organization for Home Finance to improve usability, improve efficiency, and reduce errors for Mortgage and Home Equity loan originations Show less

Vice President -- Commercial Lending

• 2002 - 2012

➥ Earned increased responsibilities through proven track record, beginning with $35M portfolio, adding $20M, and later entrusted with $100M ➥ Seized opportunity to help lenders gain confidence and greater understanding of benefits and appropriate action steps for securing lending fees ➥ Improved personal and team workflow, analyzed loan run-off risks, and led market with $5.6mm net loan growth in 2010 ➥ Expanded business relations and retention, implemented growth strategies for commercial real estate and small business loans, developing a portfolio in excess of $35M ➥ Led market with more than $20,000 in collected loan fees three consecutive years 2009-2011 Show less

Assistant Vice President - Commercial Lending and Personal Banking

• 1996 - 2002

Bloomington/LeRoy, IL

• 1993 - 1996