Experience

Foundry

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Head of Commercial | Consultant

  • Nov 2022 - Present



Self-employed

• Commercial Specialist

  • Jul 2022 - Present



Instate Fitness Gyms

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Head Of Commercial

  • Oct 2021 - Jun 2022

  We are anything but your usual gym. A fitness movement against the boring the predictable and the soulless. Small group Personal training and High energy class specialists. We achieve real, long term results whilst educating our members on the principles of training, nutrition, mindset and recovery. We are anything but your usual gym. A fitness movement against the boring the predictable and the soulless. Small group Personal training and High energy class specialists. We achieve real, long term results whilst educating our members on the principles of training, nutrition, mindset and recovery.



Nuffield Health

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• General Manager

  • Nov 2015 - Oct 2021

  Managing four gyms across my time at Nuffield I was responsible for taking charge of loss making clubs and turning them to profit and looking after high EBITDA sites. Managing four gyms across my time at Nuffield I was responsible for taking charge of loss making clubs and turning them to profit and looking after high EBITDA sites.



The Thames Club

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Operations

  • Oct 2014 - Dec 2015

  Responsible for the revenue of the site with a membership of 2,500 Working with the Managing Director and increasing the EBITDA margin creating a more profitable operationManagement and direction of a team of 40+ staff

• Operations Manager

  • Feb 2014 - Oct 2014

  Opened a Wellbeing Centre with a host of practioners creating a new revenue stream Health and Safety management Facility management Contractor SLAImproved the operational systems, processes and policies in support of clubs mission.Managed and increased the effectiveness and efficiency of Support Services (HR and Finance), through improvements to each function as well as coordination and communication between support and business functions.Significant role in long-term planning, including an initiative geared toward operational excellence.Management of budget in coordination with the Managing Director. Show less



Silvermere Golf & Leisure

• United Kingdom
• Retail
• 1 - 100 Employee

• Facilities Manager

  • Jan 2013 - Jan 2014

  As Facilities Manager I was responsible for the functionality of the sites buildings. • Support services, security, post room, cleaning. • Health and safety management. • IT and telephone systems • Project manage refurbishments • Contractor liaison • Keeping business costs to a minimum. As Facilities Manager I was responsible for the functionality of the sites buildings. • Support services, security, post room, cleaning. • Health and safety management. • IT and telephone systems • Project manage refurbishments • Contractor liaison • Keeping business costs to a minimum.



Silvermere Golf & Leisure

• United Kingdom
• Retail
• 1 - 100 Employee

• Retail Manager

  • Feb 2004 - Feb 2012

  As a key holder I was responsible for the running, opening and closing of the complex. The role involves day to day running of the largest golf pro-shop in Europe. Duties • Identifying, creating and maximizing business opportunities. • Managing Pro-shop, golf course and driving range. • Resolving customer issues through effective customer service. • Managing over 50 staff and dealing with all HR issues. • Carrying out performance reviews with staff and setting objectives. • Setting targets as KPI and MSOP reports. • Rota management, dealing with staff sickness, holidays etc. • Conducting disciplinary meetings. • Monitoring staff performance and carrying out appraisals. • Working closely with management to ensure rapid growth of the company. • Monitoring market trends and increasing sales within these areas. Key achievements • Responsible for the successful implementation of KPI and MSOP reports into the business directly contributing to increased revenue. • Bringing Golf professionals into alignment with the retail operation. • Creating an integrated rota which provided the company with improved staff coverage at key times whilst reducing the wage costs by £18.000 pa. • Developed and vastly improved the layout of the store thus increasing profitability. • Driving team to successfully increase custom fit sales. Show less



Ocado Group

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Despatch Team Leader

  • Nov 2002 - Feb 2004

  Duties • Managing up to 100 drivers. • Daily staff briefings. • Resolving issues through liasing with the call centre and staff out on route. • Setting up, preparing and allocating all staff paperwork before they dispatch on route. • Ensuring all customers have a complete order in the event of an operational failure • Ensuring repair and maintenance is carried out on fleet of vehicles. • Dealing with all service providers, some of which include RAC and Mercedes Benz. • Investigating vehicle incidents through visiting the scene of accidents and reporting to legal department. • Measuring levels of accident culpability through investigating driver’s comments and actions. • Rota management, dealing with staff sickness, holidays etc. • Monitoring staff performance and carrying out appraisals. • Working closely with management to ensure rapid growth of the company. Key achievements I contributed to the rapid growth of the company starting with five drivers we were up to fifty five by the time I left the company. Ensuring a fast and safe recovery of a vehicle blocking the A3 motorway. Show less



Vanguard Valet

• Business Owner

  • Feb 2001 - Nov 2003

  Car Valet business at British Airways, Compass Centre and Waterside. Also at Hilton hotel and for various other companies. Duties • Providing a vehicle valet service for flight crew at Heathrow Airport. • Liasing with British Airways and building a successful service for their staff. • As proprietor, duties involved writing up proposals, directing staff, regular auditing and conducting meetings within various companies. • Ensuring the highest levels of service were met at all times. • Rota management. • Ensuring Health and Safety standards were met. Key achievements With the help from the Princes Trust I started up my own business. I managed to repay my loan from the trust within the first year of trading. Show less