Experience

Hubtel

• Ghana
• Technology, Information and Internet
• 200 - 300 Employee

• UX Designer

  • Jul 2022 - Present

• Inventory Officer

  • Jul 2021 - Jul 2022



Ebenezer Senior High School

• Accra, Ghana

• Website Manger

  • Nov 2020 - Jun 2021

  • Monitored daily website operations. • Using Google sit kit (Google Analytics, Google Search console, Google AdSense), to improve google search results, monitor, track pages and clicks, analyse performance to see how well to improve strategy • Effectively maintaining single view consistency in web and all devices • Monitored daily website operations. • Using Google sit kit (Google Analytics, Google Search console, Google AdSense), to improve google search results, monitor, track pages and clicks, analyse performance to see how well to improve strategy • Effectively maintaining single view consistency in web and all devices



National Blood Service Ghana

• Ghana
• Hospitals and Health Care
• 1 - 100 Employee

• IT Support Specialist

  • Sep 2019 - Nov 2020

  • Upgraded, repaired, and configure computers, application software, servers, and various other peripherals. • Implemented and maintained firewalls, series switches, and security appliances. • Data recovery from damaged storage devices such as pen drives, hard disks (SSD, SATA), and memory cards. • Designed newsletters, flyers and posters to help in circulating of information pertaining blood donation. • Termination of network cables for internet connectivity, troubleshooting of telephone issues, switch and router configuration. • Perform remote IT support services offsite.



Volta River Authority

• Utilities
• 700 & Above Employee

• Information Technology Intern

  • Jul 2018 - Nov 2018

  • First-level troubleshooting with clients. • Troubleshooting of Computer hardware devices. • Termination of network cables, Configuration of IPv4 addresses, switch and router configuration. • Provided Tier 1 IT support to non-technical internal users through desk-side support services. • First-level troubleshooting with clients. • Troubleshooting of Computer hardware devices. • Termination of network cables, Configuration of IPv4 addresses, switch and router configuration. • Provided Tier 1 IT support to non-technical internal users through desk-side support services.



Ghana Highway Authority

• Ghana
• Civil Engineering
• 100 - 200 Employee

• Information Technology Intern

  • Jul 2017 - Oct 2017

  • Configurations of Fortinet firewall. • Troubleshooting of Computer hardware devices. • Termination of network cables, configuration of IPv4 addresses, switch and router configuration. • Provided Tier 1 IT support to non-technical internal users through desk-side support services. • Aided problem resolution measures and suggested patches and hardware, software, and network troubleshooting alternatives. • Identified and solved technical issues using variety of diagnostic tools and tactics.