Ben Kol
QA testing & Scrum Master- technologies & Solution at Maytronics at Maytronics- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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Maytronics
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Israel
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Appliances, Electrical, and Electronics Manufacturing
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400 - 500 Employee
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QA testing & Scrum Master- technologies & Solution at Maytronics
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Sep 2022 - Present
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Global technical support And customer care - Customer success
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Mar 2022 - Sep 2022
- Provide remote support for the problems of our products- Support end-users and technicians of our dealers, distributors & subsidiaries in the USA. - Escalation of customer service calls to customer complaints.- Analyze new IoT trends and issues. -Create databases for IoT trend issues and information.-provide technical solutions to our technicians and customers in the USA.-Assist management in creating training materials pertaining to computer troubleshooting and usage.
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Landwer Coffee
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Israel
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Food and Beverage Services
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1 - 100 Employee
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Restaurant Manager
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Aug 2021 - Mar 2022
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Youth Program Coordinator
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Jul 2019 - Sep 2021
Youth guide and mentor. Responsible for building yearly education programs, project and voluntary community work Youth guide and mentor. Responsible for building yearly education programs, project and voluntary community work
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Youth guide
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Jul 2019 - Aug 2021
Youth guide, instructor and mentor.Counseling, guidance and personal accompaniment.- Organizing projects and community volunteering.- Building work programs, schedules and executing them.- Delivering lectures and ODT activities.
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Waterpolo coach
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Jun 2019 - Jan 2021
- building training programs for the team.- personal accompaniment for the players.
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Israel Defense Forces
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Israel
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Armed Forces
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700 & Above Employee
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Army Officer
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Jul 2016 - Jun 2018
managing people and teams as a combat officer in a special unit, while I commanded on soldiers in training and as reserve soldiers. I gained the experience and knowledge of building projects and executing them, building work programs and managing budgets as Head of a professional department in managing people and teams as a combat officer in a special unit, while I commanded on soldiers in training and as reserve soldiers. I gained the experience and knowledge of building projects and executing them, building work programs and managing budgets as Head of a professional department in
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Audio and lightning operator
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Oct 2009 - Jul 2013
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Education
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John Bryce
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High school beit yerach