Ben McNertney

Sr. Director Information Technology at DermTech
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Contact Information
us****@****om
(386) 825-5501
Location
La Mesa, California, United States, US

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Amanda Adcock

It's not often than you come across a manager that is able to see the potential in you and do everything in their power to help unleash it. I will forever be grateful for Ben's belief in me when he promoted me to my first manager role. He always had my back and knew how to deliver the toughest feedback. He unlocked a career path for me and provided me with so much wisdom and experience that has stuck with me throughout my career. I admire his ability to look at situations objectively and strategically. He cares deeply about his work and his team, which is evident in the work that he does. He is someone that I can always turn to for career/professional advice, and he continues to coach me today. Thank you, Ben!

Renee Miller

I worked with Ben McNertney at Innovacon, Inc. for 18 months. During that time Ben was always available for researching and fixing any IS problems that occurred. Ben always was a role model for his department sharing his knowledge with anyone requiring help and support.

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Credentials

  • Amazon Web Services: Networking
    LinkedIn
    May, 2019
    - Nov, 2024
  • The TOGAF® Standard, Version 9.2
    The Open Group
    Dec, 2018
    - Nov, 2024
  • ITIL Service Design
    AXELOS Global Best Practice
    Oct, 2017
    - Nov, 2024
  • ITIL Service Transition
    AXELOS Global Best Practice
    Sep, 2017
    - Nov, 2024
  • ITIL Foundations
    AXELOS Global Best Practice
    Dec, 2015
    - Nov, 2024
  • CMMI Associate
    CMMI Institute
    Nov, 2017
    - Nov, 2024
  • The Open Group Certified: TOGAF® 9 Certified
    The Open Group

Experience

    • United States
    • Biotechnology Research
    • 100 - 200 Employee
    • Sr. Director Information Technology
      • Feb 2023 - Oct 2023

    • Director Of Information Technology
      • Oct 2021 - Feb 2023

    • Sr. Manager Information Technology
      • May 2021 - Oct 2021

  • ACON Laboratories,
    • San Diego, California, United States
    • Director Of Information Technology
      • Nov 2019 - Oct 2021

      • Plan, manage and develop enterprise IT Organization • Design, build and deploy IT operation for new manufacturing facility (greenfield) in Mexico • Deploy, including validation, ERP for new manufacturing function • Re-home 78% of operations to remote workforce leveraging AWS workspaces (DaaS), Meraki SD-WAN & MS Office 365. • Review, modify, and created procedures for the technology area of quality system • Consolidated business web presence to reduce complexity and… Show more • Plan, manage and develop enterprise IT Organization • Design, build and deploy IT operation for new manufacturing facility (greenfield) in Mexico • Deploy, including validation, ERP for new manufacturing function • Re-home 78% of operations to remote workforce leveraging AWS workspaces (DaaS), Meraki SD-WAN & MS Office 365. • Review, modify, and created procedures for the technology area of quality system • Consolidated business web presence to reduce complexity and cost • Developed and initiated transition to hybrid cloud infrastructure • Reduced break/fix Mean Time To resolution (MTTR) by 75% • Established metrics for IT support processes and implemented improvements • Established architectural development lifecycle for solutions in applicable domains • Project, transitional, and operational planning, budgeting, and execution for technology function Show less • Plan, manage and develop enterprise IT Organization • Design, build and deploy IT operation for new manufacturing facility (greenfield) in Mexico • Deploy, including validation, ERP for new manufacturing function • Re-home 78% of operations to remote workforce leveraging AWS workspaces (DaaS), Meraki SD-WAN & MS Office 365. • Review, modify, and created procedures for the technology area of quality system • Consolidated business web presence to reduce complexity and… Show more • Plan, manage and develop enterprise IT Organization • Design, build and deploy IT operation for new manufacturing facility (greenfield) in Mexico • Deploy, including validation, ERP for new manufacturing function • Re-home 78% of operations to remote workforce leveraging AWS workspaces (DaaS), Meraki SD-WAN & MS Office 365. • Review, modify, and created procedures for the technology area of quality system • Consolidated business web presence to reduce complexity and cost • Developed and initiated transition to hybrid cloud infrastructure • Reduced break/fix Mean Time To resolution (MTTR) by 75% • Established metrics for IT support processes and implemented improvements • Established architectural development lifecycle for solutions in applicable domains • Project, transitional, and operational planning, budgeting, and execution for technology function Show less

    • United States
    • IT Services and IT Consulting
    • Principal
      • Sep 2018 - Oct 2021

      • Established new entity including website, telecom, external presence, and operating structure • Created Computer Systems validation SOP for medical device manufacturer; created risk assessment process for IT function • Developed enterprise architectural documentation • Performed validation assessments and executed validation for all company software • Led effort in CSV area which resulted in passing ISO13485:2016 compliance audit. • Performed and executed risk… Show more • Established new entity including website, telecom, external presence, and operating structure • Created Computer Systems validation SOP for medical device manufacturer; created risk assessment process for IT function • Developed enterprise architectural documentation • Performed validation assessments and executed validation for all company software • Led effort in CSV area which resulted in passing ISO13485:2016 compliance audit. • Performed and executed risk assessment/mitigation for separation of critical IT personnel • Performed evaluation and documented current landscape with near term improvement • Developed architectural documentation for technology function • Developed and provided reports for access and security assessment • Evaluation of current IT operation and provided roadmap for improvement Show less • Established new entity including website, telecom, external presence, and operating structure • Created Computer Systems validation SOP for medical device manufacturer; created risk assessment process for IT function • Developed enterprise architectural documentation • Performed validation assessments and executed validation for all company software • Led effort in CSV area which resulted in passing ISO13485:2016 compliance audit. • Performed and executed risk… Show more • Established new entity including website, telecom, external presence, and operating structure • Created Computer Systems validation SOP for medical device manufacturer; created risk assessment process for IT function • Developed enterprise architectural documentation • Performed validation assessments and executed validation for all company software • Led effort in CSV area which resulted in passing ISO13485:2016 compliance audit. • Performed and executed risk assessment/mitigation for separation of critical IT personnel • Performed evaluation and documented current landscape with near term improvement • Developed architectural documentation for technology function • Developed and provided reports for access and security assessment • Evaluation of current IT operation and provided roadmap for improvement Show less

    • United States
    • Medical Device
    • 700 & Above Employee
    • Director, Service Transition
      • Aug 2014 - Sep 2018

      • Designed, staffed, and implemented a change management operation across the global IS functions in alignment with the point in time maturity and capability level • Developed Transition within the plan and change segments of the operational lifecycle to improve the quality of deployments from change the business project teams into the operational segment • Architected and improved the transition management maturity evolution from 0 (Non-Existent) to 3 (Defined) over 2… Show more • Designed, staffed, and implemented a change management operation across the global IS functions in alignment with the point in time maturity and capability level • Developed Transition within the plan and change segments of the operational lifecycle to improve the quality of deployments from change the business project teams into the operational segment • Architected and improved the transition management maturity evolution from 0 (Non-Existent) to 3 (Defined) over 2 years • Partnered with key groups (PMO, EA, Quality/Regulatory) in deploying changes to new as well as existing services. • Created policies and procedures for function and reported on critical success factors and KPI’s an abandoned ERP upgrade • Created and executed service improvement plan for supported desktop and infrastructure services

    • IT Business Partner
      • 2013 - Sep 2018

      • Managed relationship and operation of technology for $600M manufacturing operation that grew other areas in southern California • Managed wireless refresh project from cradle to grave, for 100,000 sq. ft. campus and 80,000 sq. ft. distribution center • Led the discovery and development of project for divestiture of San Diego a based operation • Resurrected and completed an abandoned ERP upgrade

    • Manager, IT Infrastructure
      • Apr 2012 - Nov 2013

      • Managed the datacenter and support staff for operations and improvement of US West coast datacenter • Identified inefficiencies in processes and developed improvements for a significant reduction in work effort for multiple regional areas • Led the successful integration of 3 new business acquisitions • Managed large turnkey SharePoint upgrade project; resulting in de-risking the business with next to zero uptick in service desk calls, within budget

    • Director, IT
      • Feb 2010 - May 2012

      • Led integration of 5 locations/business units from Florida and North Carolina to new headquarters in Livermore, CA – Projects required consolidation, site closure and rebranding of units • Replaced and moved deteriorating technical integration of business acquisition • Once stabilized began improvement on infrastructure implementing virtualization, applications lifecycle and compliance refresh • Managed 300% growth of headquarters, including cross-country moves, upgrade of financial… Show more • Led integration of 5 locations/business units from Florida and North Carolina to new headquarters in Livermore, CA – Projects required consolidation, site closure and rebranding of units • Replaced and moved deteriorating technical integration of business acquisition • Once stabilized began improvement on infrastructure implementing virtualization, applications lifecycle and compliance refresh • Managed 300% growth of headquarters, including cross-country moves, upgrade of financial and telecom system, and all tenant expansion/improvements • Developed and implemented processes/systems for a minimum 10% cut in operational costs

    • Senior Network Engineer
      • Oct 2008 - Feb 2010

      • Day to Day operational management for LAN, WAN, WLAN and security for multiple sites across US • Research, design and implementation of 2 factor SSL VPN solution for 300+ remote and mobile customers to include training and documentation • Implemented new PKI and Multifactor solution using SecureAuth • Research, design and implementation of network monitoring solution for multiple US based datacenters and satellite offices • Designed, setup and administered WAN for 6 sites

    • IS Site Lead
      • Apr 2006 - Oct 2008

      • Implemented new technical operations and infrastructure at new distribution center location, including: networking, telecom, client-side, and service delivery • Directly involved with 5 acquisitions, including: infrastructure integration, facility consolidation, quality system transfer, streamlining communications and procedures, and serving as liaison for IT groups • Built and administered connectivity between 4 sites in San Diego • Acquisition, new build, migration and rebranding… Show more • Implemented new technical operations and infrastructure at new distribution center location, including: networking, telecom, client-side, and service delivery • Directly involved with 5 acquisitions, including: infrastructure integration, facility consolidation, quality system transfer, streamlining communications and procedures, and serving as liaison for IT groups • Built and administered connectivity between 4 sites in San Diego • Acquisition, new build, migration and rebranding of main Toxicology business • Managed and developed staff during and after transition

Education

  • Western Governors University
    Bachelor of Science - BS, Business-Infromation Technology Management
    2019 - 2023

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