Senior Account Executive

• Apr 2023 - Present

Account Executive

• Sep 2021 - Present

WHY EXO FREIGHT?“E” stands for Execution- freight has to move and failure is not an option. The “O” is about Optimizing through the use of technology to do business better with both our customers and carriers. The “X” is the Intersection of both the “no excuses, get It done” attitude and the technology that allows us to find efficiencies, create savings and deliver a world-class customer and carrier experience.

National Account Manager

• Aug 2018 - Dec 2020

I was strategically identified and recruited by RPM, a 3rd party logistics broker, located in Metro-Detroit. I was tasked with identifying and attracting prospective strategic customers in line with our companies’ strengths and abilities. Due to travel restrictions and visa challenges, I lost my working rights and had to cease employment at RPM. However, I did leave in excellent standing with the company. During my time at RPM my value, skillset & flexibility allowed RPM to integrate me between the carrier & customer facing services. In a Brokerage space that has so many players in the game. What differentiated my abilities and services from others is that I have experience in all facets of Logistics. This proved invaluable when mentoring newer members, as I could articulate the whole story and conceptualize what “cradle to the grave” service meant. Key Highlights. Customer facing: • $1.15 million in business generated with an average return of 17% • Identified, targeted, and negotiated services for a client that is the largest dealer of transportation vehicles in its sphere. • Mentored Junior logistics & sales team members. • Performed leadership support tasks regularly. • Optimized and orchestrated ownership of communication and collaboration between various internal departments to ensure visibility and accountability for my clients. Carrier Facing: • Managed Carrier relationships across various transport modes. • Scrutinized daily load lists and executed any bottlenecks to reduce waste. • Reinforced and supported teams operating across the continuous 48. • DIFOT of above 96% Show less

Client Operations Manager

• Jun 2017 - Jul 2018

Working closely with the principal director, my role was to leverage my SCM/L experience and cultivate day to day processes to maximize efficient use of time and resources in an inclusive team environment. During this time, I achieved $250k in business costs saved in under 6 months by executing these processes through continuous improvement, performance control testing and total team accountability. This was achieved by:• Utilizing best-of-breed methodologies from the supply chain and logistics industry and articulating them to a financial environment, so all current and future project activities were monitored, measured, and managed effectively.• Develop, implement, and testing of new financial CRM systems with internal and external stakeholders whilst also coordinating all activities relating to procedure documentation.• Aligning of education and training goals for current and future business users responsible for championing and implementing these business systems.• Ensured the highest level of compliance in a heavily regulated industry by systemizing the structure around risk and controls that help mitigate risk to the business. Show less

Client Relationship Manager

• Mar 2016 - Jun 2017

Working with the senior management team, I was tasked with establishing a culture of proactive analysis and best interest duty practice to ensure our clients wants and needs were met in an industry that required sensitive data management and application.In 2017, I project managed a small team in a 3-month companywide audit which resulted in a certified 'A' rating for our organization from the Industry regulator.This involved:• Guiding the team to accomplish strict deadlines and prioritize critical gaps in processes that needed immediate attention.• Developed open dialogue and fostered a team orientated environment to deliver on company goals and values• Navigated Corporate Authorized Representative contract management and analysis.• Reviewed, audit, and testing of client databases to identify and ensure quality objectives are achieved.• Mediated with a diverse range of internal and external stakeholders. Show less

National 3PL Distribution Coordinator

• Apr 2013 - Feb 2016

Reporting directly to the National Distribution Manager, I was promoted to key client and carrier contact between our three national 3PL distribution centers and a transnational network of over 200 stores, as well as a key contact at our main distribution center in Melbourne Victoria.Summary of highlights and achievements:• Led a team to achieve an 97% DIFOT fill rate with an average of 322 pallets per week through direct involvement with three national distribution centers and multi-channel distributors, which included multiple state, regional logistics providers as well as corporate, retail and franchise operations. • Analysis of companies’ ERP systems determined a critical error in key lines of inventory prior to 2015/16 peak season period, resulting in $1.2M of recovered sales.• Successfully identified $30K of missing inventory during stock take for fiscal year 15/16 through drill down reporting and stock flow analysis.• Supervised the transition of New Zealand 3PL administrative operations back to Australia and trained support staff to handle expanded day to day administration tasks. During this time, I was a key point of contact for overall New Zealand 3PL operations.• Shortlisted for a national company award in 2014 for being an active and engaging operator by seeking ways to improve processes where possible, but mostly it was my drive to improve overall communication lines across the company network. • Exposure to multiple WMS/ERPS across three states, allowed me to understand data flow relationships between systems such as MANHATTAN, ACELLOS and Pronto management systems. Show less

Warehouse Operations Support / Team Lead

• Jul 2011 - Mar 2013

Identified early as a team member who could handle multiple tasks, I was rotated regularly across the warehouse such as receiving, inventory put-away, pick-packing and dispatch.In late 2011, I was rewarded for my efforts by being made the team lead in dispatch, responsible for daily operational workflow and tasks delegation for 20 people. Summary of highlights and responsibilities:• Acted as national logistics supervisor, responsible for total logistics distribution across Australia during 2012 peak season. I oversaw the total logistics distribution network nationwide, working with four national carriers, which accounted for 10% of the national budget in distribution of goods.• Supervised local transport schedules along with daily dispatch of linehaul freight to interstate delivery hubs.• Responsible for constant monitoring of transport costs to ensure that maximum utilization of trans state, regional and local transport. • Ensuring day to day workflow was correctly being communicated between sections and distributed between team members. • Control and supervision of sections daily KPI data entry and pallet control. Show less

Brand Developer

• Sep 2008 - Jun 2011

Platypus Australia is a wholesale freestyle clothing and apparel company that specializes in action sports apparel. This role involved showcasing current and future clothing and product ranges and assisting in strategic marketing and client facing operations. Major clients included retailers such as Surf Dive and Ski and General Pants. Summary of highlights and responsibillities: • Expanded role which involved interstate and regional travel selling direct to store. • Key contact representative whilst attending trade shows here in Australia and in the United States. • Frontline exposure to the challenges of the wholesale and retail industry as I was able to directly talk to front-line staff in my travels as well as get a real feel for consumer habits and needs. • Sound experience about the intricacies that is involved in logistics in the retail industry. Show less