Experience

Wing

• Customer Retention - Supervisor & Escalations Agent

  • Feb 2021 - Present

• Customer Retention - Voice and Chats Billingual Representative

  • Aug 2020 - Feb 2021



Self-employed

• Private Teacher

  • Mar 2020 - Jun 2020

  - Give personalized classes previously prepared according to each student's weak and strong points on the language- Provide students with a specific feedback on each class and each month for an effective follow-up on their progress- Provide and work on new vocabulary, grammar and phonetics content in every class in order for the student to benefit the most from each class- Include a 15' conversation area whithin the class for the student to get more familiarized with what we've seen… - Give personalized classes previously prepared according to each student's weak and strong points on the language- Provide students with a specific feedback on each class and each month for an effective follow-up on their progress- Provide and work on new vocabulary, grammar and phonetics content in every class in order for the student to benefit the most from each class- Include a 15' conversation area whithin the class for the student to get more familiarized with what we've seen during each class and practice- As personalized classes, each student gets to express what their aims are with studying the language and what things they want to learn or improve. And that's what we mainly focus on. Show more Show less



St. Matthew's College

• Assistant English Teacher

  • Feb 2019 - Dec 2019

  - Assist teachers and managers on what's needed, included giving classes when teachers are absent- Look after for the children during breaks - Accompany children to the sports field to watch over them and help sports teachers- Train 5th and 6th grade students on Trinity exams to help them prepare the listening and comprehension tasks, as well as their oral presentations



Unik Hoteles

• Waitress

  • Nov 2015 - Feb 2016