Experience

THE CHEDI ANDERMATT

• Switzerland
• Hospitality
• 1 - 100 Employee

• Front Office Receptionist

  • Nov 2022 - Present



Relais & Châteaux Hotel Walther Pontresina

• Switzerland
• Hospitality
• 1 - 100 Employee

• Guest Relations, Front office

  • Jun 2022 - Oct 2022



Silva Beach Hotel

• Greece

• Guest Relations Manager

  • Jun 2021 - Nov 2021



Blue Palace, a Luxury Collection Resort, Elounda, Crete

• Greece
• Hospitality
• 1 - 100 Employee

• Spa Reception and PR

  • Apr 2019 - Oct 2020

  Check in and check out the guests, answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Notifying staff members of any customer cancellations or the arrival of any unscheduled visitors. Opening and distributing mail, filing, data entry and the preparation of letters and documents. Approaching the clients in order to promote spa services and sale spa products. Check in and check out the guests, answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Notifying staff members of any customer cancellations or the arrival of any unscheduled visitors. Opening and distributing mail, filing, data entry and the preparation of letters and documents. Approaching the clients in order to promote spa services and sale spa products.



VASIA HOTELS & RESORTS

• Greece
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Apr 2018 - Oct 2018

  Dealing with bookings,completing procedures when guests arrive and leave, handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests ( rent a car, recommendations and organizing excursions, booking restaurants, transfer to the airport and etc.), answering questions, dealing with complaints or problems. Dealing with bookings,completing procedures when guests arrive and leave, handing out keys, preparing bills and taking payments, taking and passing on messages to guests, dealing with special requests from guests ( rent a car, recommendations and organizing excursions, booking restaurants, transfer to the airport and etc.), answering questions, dealing with complaints or problems.



AQUILA Hotels & Resorts

• Hospitality
• 1 - 100 Employee

• Hostess

  • May 2016 - Sep 2017



360 Design Studio Bulgaria

• Bulgaria, Sofia

• Sales and Marketing Manager

  • Jul 2011 - Dec 2014

  TV commercials,3D animation, Virtual man, Music projects and 360 virtual tours Main activities and responsibilities: Do researches of the market and finding new potential clients. Arrange meetings with the clients in order to present the products and services of the company. Manage long-term relations with the clients. Take part in the organization of whole process of music videos’ creation and do recruitment of extras, artists and models, who participate in projects. Give ideas in creating the TV commercials and musical projects. Developing and improving the sales policy of the company. Show less



Vagabond Media

• Sofia

• Advertising Consultant

  • Feb 2010 - Jul 2011

  Media Main activities: Defines the marketing conception of the magazine, keep up with the tendencies of the competitive environment, execute marketing researches, organizes the presentation of the company on different forums, sales advertising area in the magazine, maintains and broaden the contacts with the advertisers. Media Main activities: Defines the marketing conception of the magazine, keep up with the tendencies of the competitive environment, execute marketing researches, organizes the presentation of the company on different forums, sales advertising area in the magazine, maintains and broaden the contacts with the advertisers.



Vista D`oro EOOD

• Sales Consultant

  • Oct 2006 - Jan 2010

  Optics Main activities: Consult the customers for the appropriate lens and/or sunglasses. Optics Main activities: Consult the customers for the appropriate lens and/or sunglasses.