Experience

DSTA
• Singapore
• Defense and Space Manufacturing
• 700 & Above Employee
• Procurement Executive

  • Nov 2022 - Present


Knight Frank Singapore

• Singapore
• Real Estate
• 100 - 200 Employee

• Estate Manager at Casa Esperanza Condominium, MCST 1862

  • Sep 2021 - Jun 2022

  • Responsible for the O&S of the Condominium, building R&R, Contract management, cost negotiation/savings, Vendors compliance to service level agreement and procurement of all goods and services. • Entire Procurement process from RFQ, Eval, PO, ensure timely payment and reporting of cost & savings • System Maintenance&Operation management, Ongoing Project Management • Partner Relation, oversee and follow up on all feedbacks, communicate and circulate updates from various authorities (BCA, NEA, PUB) to ensure compliance • Administrative duties: filling and documentation of AGM, council meetings, contracts, POs, invoices, building license, service reports, insurances and setting up of SOPs Show less



Grab

• Entertainment
• 1 - 100 Employee

• Regional Performance Marketing Finance Coordinator

  • Dec 2019 - May 2021

  • Procurement and Finance Operation support for Regional Digital Marketing and CRM team• External Vendor Management: vendor onboarding, generating vendor reports, ensuring timely payment, attending and follow up of vendor enquiries• Budget forecast, allocation and submission to internal stakeholders including FP&A• Procurement for contract goods and services required and ensuring monthly spends matches internal report by coordinating between Operations, Finance and Procurement team• Monthly reconciliation of spending and cost breakdown on various Grab entities, Grab verticals, Finance categories and countries• Administrative duties: Contract management and renewal, processing monthly invoices, record keeping of payment, scheduling and coordinating team events• Assisted on SEO and SEM projects, learning of various platforms to increase work efficiency Show less

• Partner Experience Manager

  • Jun 2019 - Dec 2019

  • Manage portfolio of 140+ contracted partners: includes partner onboarding, creating parking lot on in-house tech platform and liaising with Product team by drawing statistics to ensure successful trip start/ end at each venue remain above 90%• Liaised with Grab Ads team to implement new product feature for partners to advertise on Grab app enabling greater partner retention• Collaborated with internal BD and Finance teams to streamline payment processes and track monthly rental payment to all Singapore partners • Liaised with Operations team to proactively ensure rebalancing at all parking lots to achieve partner satisfaction OKRs and ensure minimal partner turnover • Collaborated with external installation vendors to schedule timely demarcation and removal of physical parking spaces at partner properties Show less



Knight Frank

• United Kingdom
• Real Estate
• 700 & Above Employee

• Customer Service Officer

  • Jul 2017 - Apr 2019

  • Single-handedly managed portfolio of 130+ Owners and Residents at Marina One residences; achieved record customer satisfaction KPI of 0 complaints by building a strong relationship with clients • Managed entire resident handover process and ensured excellent move-in and hospitality experience • Oversaw property defects management and liaised with external contractors and internal technical staff to schedule on-time rectifications to ensure developer’s service level agreement to residents was met • Provided daily reports on project progress to developer and initiated handover processes from Pre-TOP to TOP period Show less



CapitaLand

• Singapore
• Real Estate
• 700 & Above Employee

• Assistant Executive

  • Jul 2016 - May 2017

  • Tendered and procured 100+ projects across inventory purchase, building upgrades, term contracts “TC” (cleaning, landscaping, etc.); selected vendors based on job reviews, past experience and WSH capabilities • Oversaw RFQ and site survey process with vendors, starting from RFQ drafting to execution of tender documents with the T&Cs • Ensured timely compilation of vendor’s service data reports for management review • Managed external service providers to ensure 80%+ compliance of service level agreements and maintain 3 day turnaround time for completion of tasks from the scheduling of works • Assisted in preparation of annual budget and reallocation of funds to account for unforeseen expenditure • Assisted in preparation of building license, plans and documents for Audit purposes, alongside administrating meeting minutes, documents (TC, PO and DO etc.), service report and TC insurances Show less

• Internship

  • Sep 2015 - Feb 2016

  - Setting up door gifts for new owners and assisted in preparation for handover - Answering calls and setting appointment for repair work to defects reported - Inputting of data, key list, defect list into company system (Customer Relation Management System, CRM) and filling of hardcopy accordingly - Updating building Surveyor Report - Site Inspection and Common-Area Inspection with Manager and RTO - Assisted Manager in HOFC (Hand Over Fitness Check) of Sky Vue - Assisting manager in compiling defects and PPT for presentation purposes List of Condominium visited: Sky Vue, Urban Resort, Urban Suites, The Nassim, The Interlace Show less



Lollipop.com Pte Ltd

• Sales Employee Part Time

  • Apr 2009 - Apr 2015

  General Sales, Stock management, Cashier, accounting of daily revenue and ensure the shop is in order General Sales, Stock management, Cashier, accounting of daily revenue and ensure the shop is in order



Formula 1

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Associate

  • 2014 - 2015

  Hilton Paddock Club F1 event Conrad Amber Lounge F1 event Hilton Paddock Club F1 event Conrad Amber Lounge F1 event