Experience

Volunteers of America - Dakotas

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Prevention Specialist

  • Oct 2021 - Present



Boston College Margot Connell Recreation Center

• Chestnut Hill, Massachusetts

• Member Services Attendant

  • Aug 2018 - May 2021

  • Offered customer service both in person and over the phone or through email to inquiries from members and guests about gym offerings and programs; provided extensive knowledge regarding gym services, protocols and member/guest questions • Sold memberships and services; processed refunds and cancellations; maintained an organized work environment; trained new hires in the department • Offered customer service both in person and over the phone or through email to inquiries from members and guests about gym offerings and programs; provided extensive knowledge regarding gym services, protocols and member/guest questions • Sold memberships and services; processed refunds and cancellations; maintained an organized work environment; trained new hires in the department



Scheels

• United States
• Retail
• 700 & Above Employee

• Customer Service Cashier & Trainer

  • Feb 2015 - Aug 2019

  • Provided customers with product information and answered questions relating to merchandise and services. Operated cash registers; answered and followed up on customer calls. Cashier of the Month (June 2015, June 2016, November 2016, July 2018) • Trained new cashiers to properly interact with customers and work cash registers Managed up to 10 cashiers at a time • Provided customers with product information and answered questions relating to merchandise and services. Operated cash registers; answered and followed up on customer calls. Cashier of the Month (June 2015, June 2016, November 2016, July 2018) • Trained new cashiers to properly interact with customers and work cash registers Managed up to 10 cashiers at a time



Boston College Cadigan Alumni Center

• Chestnut Hill, Massachusetts

• Eagle Caller

  • Sep 2017 - Dec 2017

  • Secured financial support for the Boston College fund over the phone. Called prospective donors and utilized excellent communication skills to collect gifts. Processed credit card gifts and recorded pledges. Progressed to calling the highest circle of donors. • Secured financial support for the Boston College fund over the phone. Called prospective donors and utilized excellent communication skills to collect gifts. Processed credit card gifts and recorded pledges. Progressed to calling the highest circle of donors.



Terra Santa Retreat Center

• Rapid City, South Dakota

• Day Care Assistant

  • Jun 2013 - Aug 2013

  Looked after approximately 30 children and helped in feeding, snacks, nap time, recess, and indoor activities Looked after approximately 30 children and helped in feeding, snacks, nap time, recess, and indoor activities