Experience

ZOTAC USA Inc.

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Sales Coordinator

  • Jun 2021 - Present

  • Processed high volumes of orders for major clients including Amazon and Newegg, ensuring timely and accurate delivery of products. • Communicated effectively with clients, providing invoices, tracking information, and proof of deliveries. • Screened and processed incoming calls, directing them to the appropriate departments as needed. • Entered tracking information and notified customers through email, providing exceptional customer service and timely updates on their orders. •… Show more • Processed high volumes of orders for major clients including Amazon and Newegg, ensuring timely and accurate delivery of products. • Communicated effectively with clients, providing invoices, tracking information, and proof of deliveries. • Screened and processed incoming calls, directing them to the appropriate departments as needed. • Entered tracking information and notified customers through email, providing exceptional customer service and timely updates on their orders. • Assisted Sales Managers by taking over their duties during their vacation, ensuring continuity of operations and maintaining excellent customer service. Show less



PRIME NOW LLC

• United States
• Retail
• 1 - 100 Employee

• Prime Now Associate

  • Sep 2019 - Apr 2020

  Los Angeles, California, United States • Facilitated effective communication with managers by providing timely and concise updates on workflow details, improving overall team productivity. • Maintained exceptional levels of customer satisfaction by processing orders accurately and efficiently, exceeding company standards. • Worked collaboratively with a small team in the operation of receiving and stocking produce, contributing to a smooth and efficient workflow. •Proactively investigated and resolved discrepancies between… Show more • Facilitated effective communication with managers by providing timely and concise updates on workflow details, improving overall team productivity. • Maintained exceptional levels of customer satisfaction by processing orders accurately and efficiently, exceeding company standards. • Worked collaboratively with a small team in the operation of receiving and stocking produce, contributing to a smooth and efficient workflow. •Proactively investigated and resolved discrepancies between virtual and physical inventory, maintaining inventory accuracy. • Trained new recruits to increase productivity and efficiency, resulting in a 20% increase in order fulfillment. Show less