Belinda Wingate
Service Coordinator at Taylor Power Systems- Claim this Profile
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Bio
Credentials
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TWIC
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Experience
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Taylor Power Systems
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Service Coordinator
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Jan 2016 - Present
Responsible for handling & scheduling generator service calls for 6 Technicians to assure job completion, profitability & customer satisfction. Entered all service call information into the system to open the work order. Also entered all generator service contracts into the system that the sales team had completed. Worked with the Parts department to obtain the needed parts for emergency and scheduled work orders. Would print out all work orders for the following month at least 2 weeks… Show more Responsible for handling & scheduling generator service calls for 6 Technicians to assure job completion, profitability & customer satisfction. Entered all service call information into the system to open the work order. Also entered all generator service contracts into the system that the sales team had completed. Worked with the Parts department to obtain the needed parts for emergency and scheduled work orders. Would print out all work orders for the following month at least 2 weeks prior to the 1st of the month and give to the parts manager too process the orders for parts. Close out all completed work orders from the technicians on a daily bases. Invoice the work orders once the job has been completed so the accounting department could send out the statements each month. Review all weekly expense reports for accuracy and assuring compliance with company guiedelines for each technician. Scan all completed, billed & invoiced work orders & Purchase Orders into the system for easy access. Show less Responsible for handling & scheduling generator service calls for 6 Technicians to assure job completion, profitability & customer satisfction. Entered all service call information into the system to open the work order. Also entered all generator service contracts into the system that the sales team had completed. Worked with the Parts department to obtain the needed parts for emergency and scheduled work orders. Would print out all work orders for the following month at least 2 weeks… Show more Responsible for handling & scheduling generator service calls for 6 Technicians to assure job completion, profitability & customer satisfction. Entered all service call information into the system to open the work order. Also entered all generator service contracts into the system that the sales team had completed. Worked with the Parts department to obtain the needed parts for emergency and scheduled work orders. Would print out all work orders for the following month at least 2 weeks prior to the 1st of the month and give to the parts manager too process the orders for parts. Close out all completed work orders from the technicians on a daily bases. Invoice the work orders once the job has been completed so the accounting department could send out the statements each month. Review all weekly expense reports for accuracy and assuring compliance with company guiedelines for each technician. Scan all completed, billed & invoiced work orders & Purchase Orders into the system for easy access. Show less
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North American Hydraulics
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United States
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Machinery Manufacturing
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1 - 100 Employee
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CSR/Inside Sales
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Sep 2013 - Oct 2015
Assist customers in all areas of purchasing Hydraulic Units & Parts. Assisted 7 Outside Territory Sales Managers with all of their request for pricing and or entering orders. Maintain a good working relationship with our Europeon/USA Vendors . Ran weekly Project Sales Report for each Territory Sales Manager. Worked with the Technical Team on figuring conversion’s for certain product that was in stock to complete an order. Updated each project in CRM within P21 system weekly. Calculated… Show more Assist customers in all areas of purchasing Hydraulic Units & Parts. Assisted 7 Outside Territory Sales Managers with all of their request for pricing and or entering orders. Maintain a good working relationship with our Europeon/USA Vendors . Ran weekly Project Sales Report for each Territory Sales Manager. Worked with the Technical Team on figuring conversion’s for certain product that was in stock to complete an order. Updated each project in CRM within P21 system weekly. Calculated the Euro to Dollar exchange on each item which comes from the European Vendors, along with Ocean and Air Freight charges. Show less Assist customers in all areas of purchasing Hydraulic Units & Parts. Assisted 7 Outside Territory Sales Managers with all of their request for pricing and or entering orders. Maintain a good working relationship with our Europeon/USA Vendors . Ran weekly Project Sales Report for each Territory Sales Manager. Worked with the Technical Team on figuring conversion’s for certain product that was in stock to complete an order. Updated each project in CRM within P21 system weekly. Calculated… Show more Assist customers in all areas of purchasing Hydraulic Units & Parts. Assisted 7 Outside Territory Sales Managers with all of their request for pricing and or entering orders. Maintain a good working relationship with our Europeon/USA Vendors . Ran weekly Project Sales Report for each Territory Sales Manager. Worked with the Technical Team on figuring conversion’s for certain product that was in stock to complete an order. Updated each project in CRM within P21 system weekly. Calculated the Euro to Dollar exchange on each item which comes from the European Vendors, along with Ocean and Air Freight charges. Show less
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ROVIA LLC
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Travel Arrangements
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1 - 100 Employee
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DreamTrip Agent
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Feb 2008 - Mar 2011
This is a web based company so I pull all booking forms, work with accounting for payments, sent confirmation letters to members, build spread sheets for accounting, build and send rooming list to the different hotels domestic and international. Organize group functions and escorted trips with the different groups, set up Meet & Greets along with cocktail receptions. I was an contract agent so I had an office in my home. This is a web based company so I pull all booking forms, work with accounting for payments, sent confirmation letters to members, build spread sheets for accounting, build and send rooming list to the different hotels domestic and international. Organize group functions and escorted trips with the different groups, set up Meet & Greets along with cocktail receptions. I was an contract agent so I had an office in my home.
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Community
