Experience

Action Environmental

• United States
• Environmental Services
• 1 - 100 Employee

• Collections Specialist

  • Aug 2019 - Present



Rezolve Associates

• United States
• Staffing and Recruiting

• Collections Representative

  • Aug 2018 - Aug 2019

  Collections on Construction safety permit and safety plan heavy phone call and email communication with project managers provide customers with backup, signed contracts and purchase orders work with billing department for correction on invoices Collections on Construction safety permit and safety plan heavy phone call and email communication with project managers provide customers with backup, signed contracts and purchase orders work with billing department for correction on invoices



Shipco Transport

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• LCL Customer Service

  • Nov 2016 - Jul 2018

• Collections Coordinator

  • Jul 2005 - Nov 2016

  Assisting collections manager with branch and customer inquiries Control 11 branches in the United States, including Canada; handleapproximately 1500 accounts overall Provide credit status and terms for customers and department managersResolve customer disputes associated with rates, and billing; negotiate payments on delinquent accountsAssist multiple supervisors, department and branch managersSend cargo releases to appropriate departments containing monies for customer accountsKeep current all information on accounts with daily updates Provide documentation, or back-up information, at customers requestPrepare refunds for the Applications department, and assist with incoming wiresAssist sales representatives with customer pay histories and statements, as well as recommendations regarding delinquency Show less