Belinda O'Rourke
Head of People - Centric at Centric- Claim this Profile
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Bio
Credentials
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Certificate IV in Workplace and Business Coaching
MWT Business InstituteNov, 2011- Nov, 2024
Experience
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Centric
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Australia
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Financial Services
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1 - 100 Employee
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Head of People - Centric
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Sep 2021 - Present
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Findex
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Australia
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Financial Services
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700 & Above Employee
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Head of People - Centric & Visory (Emerging Platforms)
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Oct 2020 - Sep 2021
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Australian Unity
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Australia
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Wellness and Fitness Services
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700 & Above Employee
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Senior People & Culture Business Partner - Health Insurance, Banking and Wealth Management
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Aug 2019 - Oct 2020
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People and Culture Consultant - Strategic Initiatives
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Feb 2019 - Aug 2019
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Organisational Development Manager
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Sep 2017 - Jan 2019
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Human Resources Business Partner
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Dec 2015 - Sep 2017
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Human Resources Consultant
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May 2013 - Dec 2015
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Senior Manager - Human Resources (Senior Business Partner)
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Oct 2010 - May 2013
(Company formally known as UCMS Pty Ltd)- Lead, manage and coach a small HR Services Team in the delivery of local and global HR initiatives and the overall people strategy in a fast paced, dynamic environment.- Business Partner with business leaders and internal stakeholders to achieve overall business objectives including talent management, change management and succession planning.- Provide HR support and advice to oversee HR service delivery reaching 2300 employees across various locations including award & policy interpretation in addition to developing and driving employee engagement initiatives.- Initiate and see through departmental ramp downs, redundancies and start ups.- Ensure consistent and accurate completion of annual performance reviews and remuneration reviews.- Develop and document HR policies and procedures.- Develop and roll out Diversity initiatives across the organisation.
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People Development Advisor
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Sep 2008 - Oct 2010
- People Development Advisor for 300+ employees (Nurses and Personal Care Workers) across multi-site environments, empowering Managers with HR advice and tools.- Business partner with department managers to build strong relationships and alignment between their objectives and a wider people strategy.- Adhere to and refer to the relevant Awards and EBA’s.- Conduct end to end recruitment including the development of position descriptions and interview briefs.- Create contracts of employment and welcome packs reflecting the benefits of a not-for-profit organisation.- Provide Work Cover advice to Managers and prepare Return to Work Plans for injured workers.
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Recruitment Consultant
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2005 - 2008
- Mentor and lead a team of 3 consultants. - Recruit both permanent and temporary staff for contact centre and retail positions mainly in the health, insurance and telecommunications industries.- Conduct performance management reviews for temporary staff offsite each week. - Create weekly rosters for over 50 staff each week.- Account Manager for 5 key clients - Ensure quarterly billing is over $150,000 combined. - Conduct end to end recruitment (posting ads, resume screening, phone screening and interviewing).- Facilitate assessment centres with group of up to 10 candidates at a time.
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Telstra
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Australia
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Telecommunications
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700 & Above Employee
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Customer Service/Sales
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2003 - 2005
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Education
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Swinburne University of Technology
Bachelor of Business & Bachelor of Social Science