Belinda O'Rourke

Head of People - Centric at Centric
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Credentials

  • Certificate IV in Workplace and Business Coaching
    MWT Business Institute
    Nov, 2011
    - Nov, 2024

Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Head of People - Centric
      • Sep 2021 - Present

    • Australia
    • Financial Services
    • 700 & Above Employee
    • Head of People - Centric & Visory (Emerging Platforms)
      • Oct 2020 - Sep 2021

    • Australia
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Senior People & Culture Business Partner - Health Insurance, Banking and Wealth Management
      • Aug 2019 - Oct 2020

    • People and Culture Consultant - Strategic Initiatives
      • Feb 2019 - Aug 2019

    • Organisational Development Manager
      • Sep 2017 - Jan 2019

    • Human Resources Business Partner
      • Dec 2015 - Sep 2017

    • Human Resources Consultant
      • May 2013 - Dec 2015

    • Senior Manager - Human Resources (Senior Business Partner)
      • Oct 2010 - May 2013

      (Company formally known as UCMS Pty Ltd)- Lead, manage and coach a small HR Services Team in the delivery of local and global HR initiatives and the overall people strategy in a fast paced, dynamic environment.- Business Partner with business leaders and internal stakeholders to achieve overall business objectives including talent management, change management and succession planning.- Provide HR support and advice to oversee HR service delivery reaching 2300 employees across various locations including award & policy interpretation in addition to developing and driving employee engagement initiatives.- Initiate and see through departmental ramp downs, redundancies and start ups.- Ensure consistent and accurate completion of annual performance reviews and remuneration reviews.- Develop and document HR policies and procedures.- Develop and roll out Diversity initiatives across the organisation.

    • People Development Advisor
      • Sep 2008 - Oct 2010

      - People Development Advisor for 300+ employees (Nurses and Personal Care Workers) across multi-site environments, empowering Managers with HR advice and tools.- Business partner with department managers to build strong relationships and alignment between their objectives and a wider people strategy.- Adhere to and refer to the relevant Awards and EBA’s.- Conduct end to end recruitment including the development of position descriptions and interview briefs.- Create contracts of employment and welcome packs reflecting the benefits of a not-for-profit organisation.- Provide Work Cover advice to Managers and prepare Return to Work Plans for injured workers.

    • Recruitment Consultant
      • 2005 - 2008

      - Mentor and lead a team of 3 consultants. - Recruit both permanent and temporary staff for contact centre and retail positions mainly in the health, insurance and telecommunications industries.- Conduct performance management reviews for temporary staff offsite each week. - Create weekly rosters for over 50 staff each week.- Account Manager for 5 key clients - Ensure quarterly billing is over $150,000 combined. - Conduct end to end recruitment (posting ads, resume screening, phone screening and interviewing).- Facilitate assessment centres with group of up to 10 candidates at a time.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Customer Service/Sales
      • 2003 - 2005

Education

  • Swinburne University of Technology
    Bachelor of Business & Bachelor of Social Science
    -

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