Experience

Schumacher Electric Corporation

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Internal Sales & Logistics Support

  • Mar 2023 - Present

  ☐ Communicating with customers, making outbound calls to potential customers, and following up on leads. ☐ Understanding customers' needs and identifying sales opportunities. ☐ Answering potential customers' questions and sending additional information per email. ☐ Keeping up with product and service information and updates. ☐ Creating and maintaining a database of current and potential customers. ☐ Explaining and demonstrating features of products and services. ☐ Staying informed about competing products and services. ☐ Upselling products and services. ☐ Researching and qualifying new leads. ☐ Closing sales and achieving sales targets. ☐ Receiving and checking deliveries to ensure that the correct amount and type of stock is delivered. ☐ Signing delivery notes upon receipt of shipments. ☐ Heeding notes about appropriate procedures for handling stock, particularly when fragile. ☐ Unpacking items and arranging these on shelves, if needed. ☐ Preparing our clients' orders by gathering and loading stock. ☐ Ensuring that the facility remains clean, sanitary, and well-organized. ☐ Reporting all breakages and spills. ☐ Offering assistance to other staff in the department during lulls in my day.



John Cockerill

• Belgium
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Project Assistant

  • Apr 2022 - Dec 2022

  ☐ Performing administrative tasks according to the instructions of the project manager and ensuring smooth communication between all relevant parties. ☐ Being involved in all project phases, which results in a broad range of tasks. ☐ Coping with document flow. ☐ Performing administrative tasks according to the instructions of the project manager and ensuring smooth communication between all relevant parties. ☐ Being involved in all project phases, which results in a broad range of tasks. ☐ Coping with document flow.



BARRIQUAND TECHNOLOGIES THERMIQUES

• France
• Wholesale

• Executive Secretary

  • Nov 2021 - Apr 2022

  ☐ Providing high-level administrative support to the Executive Director and other senior staff. Performing clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff. ☐ Receiving incoming communication or memos on behalf of senior staff, reviewing contents, determining its importance, and summarizing and/or distributing content to appropriate staff. ☐ Performing office tasks including maintaining records, ordering supplies, and performing basic bookkeeping. ☐ Performing additional duties as assigned by executives.



AGFA-GEVAERT GRAPHIC SYSTEMS

• Germany
• 1 - 100 Employee

• Demand Management Planner

  • May 2019 - Sep 2021

  ☐ Reduction of operation costs by decreasing the inconsistency in master data during the year by matching the old products with the new ones. ☐ Forecast accuracy of the past 6 months was evaluated at 92% of sales.☐ Developing KIP's and main files allowing full view of financial forecast process in organizing and strategic focus.

• Data Analyst

  • May 2019 - Aug 2021

  ☐ Managing master data, including creation, updates, and deletion.☐ Provide quality assurance of imported data, working with quality assurance analysts if necessary.☐ Commissioning and decommissioning of data sets.☐ Processing confidential data and information according to guidelines.☐ Supporting initiatives for data integrity and normalization.☐ Troubleshooting the reporting database environment and reports.



AGFA GRAPHICS S.R.L.

• Italy
• Chemical Manufacturing

• DIRECT EXPORT CUSTOMER OPERATIONS REPRESENTATIVE

  • Oct 2017 - Oct 2019

  ☐ Timely follow-up with customer orders in Ukraine. ☐ Receiving, recording, processing and following up customer orders or service requests. ☐ Managing customer enquiries concerning product availability, deliveries, forecast, invoicing, and returns ☐ Handling export documentation flow aligned with the country specific requirements. ☐ Following-up on supply issues; aligning internally and keeping customers informed. ☐ Handle transport issues and delivery delays. ☐ Promoting and supporting the use of the Company's Internet Sales Tool. ☐ Export Document Compliance. ☐ Incoterms ☐ Classifying products for Export. ☐ Customs regulations, in imports as well as in exports.



Agfa

• Belgium
• Technology, Information and Media
• 700 & Above Employee

• Sales Assistant ✓ Order & delivery coordination specialist

  • Oct 2016 - Oct 2017

  ☐ Communication with sales professionals and customers to guarantee all promises were delivered. ☐ Responding to calls each day in reference to questions about product usage, invoices and services. ☐ Contribution to cold calling and lead generation efforts to build and establish new business. ☐ Following up on orders and their backorders. Checking the product allocation before the cutoff. Checking the material production. ☐ Planning and scheduling in order to shorten delivery time. Organizing shipping express if necessary or a recut from a bigger format in case of inventory shortage. ☐ Following up on transport in case of a delayed delivery time or a return caused by manufacturing defects or damaged consumables during transport.