Child & Family Health Counsellor (Student Placement)

• Sep 2023 - Present

Youth Mentor (Volunteer)

• May 2023 - Present

Crisis Supporter

• Feb 2022 - Present

A national 24/7 crisis support and suicide prevention hotline, offering short-term support to Australians experiencing difficulty coping, staying safe, or feeling overwhelmed. > Provide strengths-based, one-off counselling for 20 to 40 minutes, connecting with callers through reflecting their emotions and reaffirming existing supports and strengths > Working with supervisor to ensure safety for high-risk callers, including imminent suicide, third-party suicide, domestic violence, non-suicidal self-injury, and child protection > Connecting with a variety of help seekers with a diverse set of needs, including but not limited to anxiety, depression, bipolar, BPD, addictions, LGBTQIA+, loneliness, grief, and trauma Show less

Support Worker

• Mar 2023 - Jun 2023

Addictions Counsellor (Intern)

• Mar 2023 - Jun 2023

Fulfillment Associate

• Jul 2020 - Aug 2022

An internationally successful technology company, prolific for its presence in the field of ecommerce, as well as cloud technology, digital streaming platform, and artificial intelligence software. > Work alongside colleagues from a variety of professional and cultural backgrounds, to create and maintain a healthy and collegial working environment > Accurately follow WHS guidelines, and product analysis procedure to ensure processes operate smoothly > Efficiently process packing slip orders for timely delivery to customers > Investigate customer return claims, analysing returned item against customer comments while balancing business interest with customer satisfaction Show less

Digital Marketer & Assistant

• May 2020 - Jul 2020

A small, local e-commerce business specialising in beauty and natural skincare. Zen Botanics has over 6K followers. > Established a digital filing system on Google Drive to store meeting minutes, media briefs and design guideline documents > Organised content and media libraries to improve design efficiency and streamline reporting > Produced weekly emails via Mailchimp and Canva > Reduced designing and compilation of newsletters from 6hrs to 2hrs by creating templates > Collaborated with manager to create and implement a Welcome-email campaign designed to maintain and nurture new email subscribers Show less

Optimisation Analyst

• Feb 2019 - Apr 2020

They are an industry-leading, data-driven digital marketing agency renowned for their customer-focused designs and intuitive multi-touch point marketing strategies > Successfully co-managed 3 different, large paid media accounts > Present fortnightly performance reports to clients > Regularly created SEM & Social marketing analysis for clients > Maintained stakeholder relationships to stay on-top of platform updates and to continuously improve the health of accounts They are an industry-leading, data-driven digital marketing agency renowned for their customer-focused designs and intuitive multi-touch point marketing strategies > Successfully co-managed 3 different, large paid media accounts > Present fortnightly performance reports to clients > Regularly created SEM & Social marketing analysis for clients > Maintained stakeholder relationships to stay on-top of platform updates and to continuously improve the health of accounts

Content Writer (Personal)

• Mar 2018 - Apr 2019

Contract Curator

• Jul 2018 - Feb 2019

Communication Strategist (Volunteer)

• Nov 2018 - Jan 2019

Copywriter and social media coordinator > Writing and publishing articles on Medium > Scheduling social media collateral for Facebook and LinkedIn pages Copywriter and social media coordinator > Writing and publishing articles on Medium > Scheduling social media collateral for Facebook and LinkedIn pages

NSW Switched On Schools Co-cordinator (Volunteer)

• Apr 2017 - Sep 2018

Switched on Schools is the high school-focused branch of AYCC (Australian Youth Climate Coalition) aimed at inspiring and empowering young adults to lead their own environmental campaigns in their schools. This role involves:> Mentoring, typically from the age of 14 and up> Liaising with schools and third-parties> Public speaking to present in front of a school assembly, or during summits> Sales-skills through holding stalls at school festivals, or external youth-related festival eventsAs well as strategic and creative skills such as:> Event planning and implementation, which includes design, budgeting, time management, team coordination, flexibility, and file preparation> Training and inducting facilitators, and supporting a team> Collaboration with NSW Schools Coordinator, and with the NSW Organisers + National Schools Coordinator Show less

Crew (Volunteer)

• Nov 2016 - Apr 2017

The Australian Youth Climate Coalition is a youth-run organisation wanting to create a nationwide movement to deal with the climate crisis. In the newly formed Western Sydney branch, I played a core role in the team, performing a variety of tasks:> Social media content-creation> Events coordination> Meeting facilitation> Engaging with the community (rallies, surveys, calling)

VP Membership (Volunteer)

• Jul 2016 - Jul 2018

As part of my local Toastmaster's club I have developed a variety of skills relating to: > Working as a team to improve membership and maintain a friendly and engaging culture > First point of contact for guests over the phone and through email > Honed evaluation and public speaking skills > Developed a membership retention program As part of my local Toastmaster's club I have developed a variety of skills relating to: > Working as a team to improve membership and maintain a friendly and engaging culture > First point of contact for guests over the phone and through email > Honed evaluation and public speaking skills > Developed a membership retention program

Secondary English Tutor

• 2016 - 2018

> Develop and execute study plans > Be flexible in meeting student needs > Time-management skills to ensure tasks are fulfilled within allocated time > Flexible communication to engage with youths and encourage engagement with task > Develop and execute study plans > Be flexible in meeting student needs > Time-management skills to ensure tasks are fulfilled within allocated time > Flexible communication to engage with youths and encourage engagement with task

Communications Assistant (Volunteer)

• Dec 2015 - Nov 2016

Bus Stop Films is a not-for-profit organisation creating a film school experience for people who face barriers to inclusion. The short films created through the program have won various international awards and, importantly, spread the message of inclusive filmmaking. During my time at Bus Stop Films, I have: > Written, scheduled and published social media posts (Facebook, Twitter and Instagram) > Researched and created content for blog posts > Demonstrated communication skills through correspondence with students, parents and stakeholders > Supported the Communications Manager in strategic communication Show less

Director of Human Resources (Volunteer)

• Jun 2016 - Oct 2016

Extra-curricular + unpaid role wherein we created a start-up with 20 students, where we produced a children’s book, ending program with profit > Gained sales skills by reading at local childcare centres and primary schools, and holding stalls at Glebe Markets and UTS Trade Fair > Maintained attendance and organised events through Google surveys > Motivated member participation by including team-building activities during meetings > Familiarised with board meeting agendas and writing minutes Understood the intricacies of working in, contributing to, and organising a large team Show less

SRS - Tutor

• Feb 2016 - Jul 2016

> Worked creatively to help students' with assignment concerns > Negotiated time with students' > Time-management > Worked creatively to help students' with assignment concerns > Negotiated time with students' > Time-management

Waitress

• Nov 2015 - Apr 2016

> Worked in a high-stress environment > Teamwork skills > Inter-cultural communication skills > Worked in a high-stress environment > Teamwork skills > Inter-cultural communication skills