Experience

Likewise

• United States
• Entertainment Providers
• 1 - 100 Employee

• Associate Product Manager

  • Mar 2023 - Present

  • Efficiently monitor and manage JIRA story backlog, ensuring optimal detail for team execution • Strategically execute product vision with agility, closely monitoring progress at each stage to ensure alignment and timely attainment of milestones • Collaborate to enhance and innovate specific product features, following instructions to drive and refine continuous improvement and enhance the user experience • Efficiently monitor and manage JIRA story backlog, ensuring optimal detail for team execution • Strategically execute product vision with agility, closely monitoring progress at each stage to ensure alignment and timely attainment of milestones • Collaborate to enhance and innovate specific product features, following instructions to drive and refine continuous improvement and enhance the user experience



Fred Meyer

• Retail
• 700 & Above Employee

• Front End Cashier

  • Jul 2020 - Sep 2021

  • Maintained a positive, helping attitude by greeting customers while scanning their items to ensure positive customer feedback • Operated a POS cash register to balance and ensure that all customer transactions from cash to credit were processed efficiently • Resolved and answered 75% of customer conflicts and inquiries to ensure customer satisfaction and continuous business with Fred Meyer • Maintained a positive, helping attitude by greeting customers while scanning their items to ensure positive customer feedback • Operated a POS cash register to balance and ensure that all customer transactions from cash to credit were processed efficiently • Resolved and answered 75% of customer conflicts and inquiries to ensure customer satisfaction and continuous business with Fred Meyer



Gyro's House Mediterranean Place

• Host/Cashier

  • Nov 2019 - Feb 2020

  • Demonstrated strong customer service when greeting customers and taking their orders to facilitate a friendly environment and overall positive customer experience • Operated ECR and POS cash register to balance and ensure that all customer transactions from cash to credit were processed efficiently • Communicated efficiently with customers both in person and via phone to make sure orders are processed accurately • Managed and executed cleaning protocols to ensure a safe and healthy environment for staff and guests Show less