Belinda Collins
Customer Experience and Insights Lead at Hunter Water- Claim this Profile
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Bio
Jennifer Ward
Belinda is an inspiring leader who thrives on bringing people with a range of views, experience and skills onto the same page to achieve outstanding outcomes. Her drive to deliver results is second to none with the foundations of her success built on a rare combination of openness, communications talent and an unwavering focus on putting the customer first.
Rebecca Urane
Really hard to do Belinda’s skills justice in a few words. Belinda is the best facilitator and collaborator I’ve ever worked with. Her ability to bring together cross functional teams and enable them to see the big strategic picture and how their role fits into that, is incredible and an asset to any organisation as it ensures unity in the workplace. Belinda has the ability to see where we can improve the customer and organisational experience and take everyone on a journey to ensure better outcomes in a quick and efficient way. Belinda’s skills are diverse and refined and coupled with her passion for customer experience, innovation and improvement, she is certainly one of a kind.
Jennifer Ward
Belinda is an inspiring leader who thrives on bringing people with a range of views, experience and skills onto the same page to achieve outstanding outcomes. Her drive to deliver results is second to none with the foundations of her success built on a rare combination of openness, communications talent and an unwavering focus on putting the customer first.
Rebecca Urane
Really hard to do Belinda’s skills justice in a few words. Belinda is the best facilitator and collaborator I’ve ever worked with. Her ability to bring together cross functional teams and enable them to see the big strategic picture and how their role fits into that, is incredible and an asset to any organisation as it ensures unity in the workplace. Belinda has the ability to see where we can improve the customer and organisational experience and take everyone on a journey to ensure better outcomes in a quick and efficient way. Belinda’s skills are diverse and refined and coupled with her passion for customer experience, innovation and improvement, she is certainly one of a kind.
Jennifer Ward
Belinda is an inspiring leader who thrives on bringing people with a range of views, experience and skills onto the same page to achieve outstanding outcomes. Her drive to deliver results is second to none with the foundations of her success built on a rare combination of openness, communications talent and an unwavering focus on putting the customer first.
Rebecca Urane
Really hard to do Belinda’s skills justice in a few words. Belinda is the best facilitator and collaborator I’ve ever worked with. Her ability to bring together cross functional teams and enable them to see the big strategic picture and how their role fits into that, is incredible and an asset to any organisation as it ensures unity in the workplace. Belinda has the ability to see where we can improve the customer and organisational experience and take everyone on a journey to ensure better outcomes in a quick and efficient way. Belinda’s skills are diverse and refined and coupled with her passion for customer experience, innovation and improvement, she is certainly one of a kind.
Jennifer Ward
Belinda is an inspiring leader who thrives on bringing people with a range of views, experience and skills onto the same page to achieve outstanding outcomes. Her drive to deliver results is second to none with the foundations of her success built on a rare combination of openness, communications talent and an unwavering focus on putting the customer first.
Rebecca Urane
Really hard to do Belinda’s skills justice in a few words. Belinda is the best facilitator and collaborator I’ve ever worked with. Her ability to bring together cross functional teams and enable them to see the big strategic picture and how their role fits into that, is incredible and an asset to any organisation as it ensures unity in the workplace. Belinda has the ability to see where we can improve the customer and organisational experience and take everyone on a journey to ensure better outcomes in a quick and efficient way. Belinda’s skills are diverse and refined and coupled with her passion for customer experience, innovation and improvement, she is certainly one of a kind.
Experience
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Hunter Water
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Australia
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Utilities
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300 - 400 Employee
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Customer Experience and Insights Lead
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Aug 2022 - Present
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University of Newcastle
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Australia
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Higher Education
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700 & Above Employee
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Experience Lead
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Feb 2021 - Aug 2022
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Greater Bank
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Australia
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Banking
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400 - 500 Employee
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Collaboration and Content Specialist
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Aug 2020 - Feb 2021
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Content and Brand Designer
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Dec 2019 - Aug 2020
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Solutions Designer
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Aug 2019 - Dec 2019
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NSW Education Standards Authority
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Australia
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Education Administration Programs
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300 - 400 Employee
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Head, Content and Brand Strategy
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Jan 2017 - Apr 2019
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Board of Studies, Teaching and Educational Standards now the NSW Education Standards Authority
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Australia
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Education Administration Programs
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100 - 200 Employee
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Head, Content and Brand Strategy
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Dec 2015 - Dec 2016
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Leader Digital Strategy and Online Content
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Aug 2013 - Nov 2015
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Communication Officer
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Mar 2010 - Jul 2013
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Marketing & Media Executive
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Nov 2008 - Mar 2010
Maternity contract Maternity contract
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Marketing Manager
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Feb 2007 - Oct 2008
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John Brown
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Book and Periodical Publishing
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1 - 100 Employee
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Senior Promotions Coordinator
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2004 - 2006
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Howorth Communications, part of Ogilvy PR
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Australia
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Public Relations and Communications Services
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1 - 100 Employee
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Senior Consultant
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Aug 2000 - Nov 2002
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Education
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1997 - 2000
University of Newcastle
BA Communication Studies, Public Relations, Journalism
Community
