Bela Neziah Arum Pangesti

Cloud Support Engineer at PT Cyberindo Aditama (CBN)
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta, Jakarta, Indonesia, ID
Languages
  • English Professional working proficiency
  • Indonesian Full professional proficiency

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Credentials

  • AWS Partner: Accreditation (Technical)
    Amazon Web Services (AWS)
    Nov, 2022
    - Nov, 2024
  • AWS Partner: Sales Accreditation (Business)
    Amazon Web Services (AWS)
    Nov, 2022
    - Nov, 2024
  • AWS re/Start Graduate
    Amazon Web Services (AWS)
    Jul, 2022
    - Nov, 2024
  • Cyber Security (Linux +)
    Digital Talent Scholarship
    Apr, 2022
    - Nov, 2024
  • Kick Start Data Sience Journey
    Rakamin Academy
    Feb, 2022
    - Nov, 2024
  • FUNDAMENTAL CYBER SECURITY
    KGN SAM TRAINING CENTER
    Jan, 2022
    - Nov, 2024
  • WEBINAR CYBERFEST 2022 BERKARIR DI CYBER SECURITY
    ArchonLabs SSD
    Jan, 2022
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Mar, 2023
    - Nov, 2024
  • CompTIA Linux+ ce Certification
    CompTIA
    Aug, 2022
    - Nov, 2024
  • AWS Certified Cloud Practioner
    Amazon Web Services (AWS)
    Jun, 2022
    - Nov, 2024
  • Junior Office Operator
    Badan Nasional Sertifikasi Profesi
    Jul, 2017
    - Nov, 2024
  • Junior Digital Artist
    Badan Nasional Sertifikasi Profesi
    Apr, 2017
    - Nov, 2024

Experience

  • PT Cyberindo Aditama (CBN)
    • Indonesia
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Cloud Support Engineer
      • Aug 2022 - Present

      CBN Cloud - Troubleshoot email customer problems (Cpanel,Plesk, Coremail) - Create Virtual Machine (Openstack) - Tim Big Project Migration email Salim Group CBN Cloud - Troubleshoot email customer problems (Cpanel,Plesk, Coremail) - Create Virtual Machine (Openstack) - Tim Big Project Migration email Salim Group

  • Bank Mega
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Customer Service Staff
      • Sep 2019 - Jan 2022

      1. Service to customer about banking 2. Analyzing problem and find solution 3. Administration 3. Teller 4. IT support 1. Service to customer about banking 2. Analyzing problem and find solution 3. Administration 3. Teller 4. IT support

  • PT Quantum Inventions Indonesia
    • Customer Support Executive
      • Jan 2019 - Aug 2019

      1. Handling customer complaint 2. Analyzing Problem customer, Data 3. Find solution for customer problem 4. Administration product 4. GPS monitoring 5. Make a report about GPS status, Door status. 7. Preparing and Quality Control Device 8. IT Support 1. Handling customer complaint 2. Analyzing Problem customer, Data 3. Find solution for customer problem 4. Administration product 4. GPS monitoring 5. Make a report about GPS status, Door status. 7. Preparing and Quality Control Device 8. IT Support

  • PT Bank Central Asia Tbk (BCA)
    • Indonesia
    • Banking
    • 700 & Above Employee
    • Contact Center Agent
      • Sep 2017 - Dec 2018

      1. Explaint about product 2. Opening customer application 3. cancellation of the customer's application 4. Checking the status of the customer 5. Analyze customer problem 1. Explaint about product 2. Opening customer application 3. cancellation of the customer's application 4. Checking the status of the customer 5. Analyze customer problem

  • Badan Kepegawaian Negara
    • India
    • Government Administration
    • 300 - 400 Employee
    • Internship
      • Aug 2016 - Oct 2016

      IT Help Desk - Troubleshooting Network - Router Config - etc IT Help Desk - Troubleshooting Network - Router Config - etc

Education

  • Amazon Web Service Re/Start Academy
    Cloud Computing
    2022 - 2022
  • Politeknik Negeri Jakarta (PNJ)
    S.Tr, Information Technology
    2013 - 2017

Community

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